Technology Record - Issue 30: Autumn 2023

109 IN FOCUS: DYNAMICS 365 “Accelerynt is providing a comprehensive software suite of applications to empower Dynamics 365 users. This suite enhances business operations by leveraging the platform’s capabilities and streamlining customer communications. Through advanced analytics and intuitive interfaces, Accelerynt provides actionable insights, automates processes and optimises resource allocation. This results in improved decision-making, increased operational efficiency and enhanced customer satisfaction. Accelerynt’s solution aims to maximise the potential of Dynamics 365, enabling businesses to achieve seamless growth, heightened productivity, and enriched customer relationships.” “Avaya, a leader in business communications, has seamlessly integrated with Microsoft Dynamics 365, amplifying the capabilities of the Avaya Experience Platform. Avaya recognises the pivotal role of Dynamics 365 in modern business operations and the enhanced platform is fine-tuned to provide invaluable customer insights and drive results in an increasingly competitive marketplace. Key for decision-makers, Avaya emphasises its unwavering commitment to business agility, empowering enterprises to choose their own journey while ensuring innovation without disruption. This partnership promises not just cutting-edge tools but a strategic advantage, fostering growth and adaptability in today’s dynamic business landscape.” “With our integrations for Dynamics 365, Avalara is streamlining the burdensome process of managing tax compliance. Our sales tax integration allows users to calculate tax rates, prepare returns, manage exemption certificates and more from within the platform. Tax automation allows finance and tax teams to spend more time on tasks that can have a positive impact on the business. With Avalara and Dynamics 365, users can improve their back-end finance processes by offloading the time and cost-intensive burden of manual tax compliance.” Eric Rossman Vice President of Strategic Alliances and Partnerships, Avaya Jeff Sobers Senior Director, Strategic Alliances – Accounting Channel, Avalara We asked Microsoft partners about their latest developments for Dynamics 365 Partner perspectives Photo: Unsplash/Windows Steven Chinsky Vice President, Dynamics Practice, Accelerynt FEATURE