Technology Record - Issue 30: Autumn 2023

171 PUBLIC SECTOR We asked selected partners’ to share how they are using Microsoft’s cloud, AI, digital twin or other technologies to help civic leaders drive urban innovation and move to citizen-centric operations Partner perspectives “With infrastructure pressures at an alltime high, cities, buildings and campuses must leverage digital tools for optimised performance and enhanced sustainability to keep citizens safe and comfortable. Smart city technologies, data-driven design and modelling and the ability to share critical data across urban service lines enables real-time situational monitoring, giving civic leaders, workers, utilities and first responders the essential information they need to solve these challenges. Pimpri-Chinchwad Municipal Corporation near Pune aims to become India’s most livable city by 2030. Thanks to holistic smart city technologies – AVEVA Unified Operations Center – it has cut water use by 15 per cent and energy, emissions and traffic congestion by up to 20 per cent.” Gary Wong Global Industry Principal, Infrastructure and Water, AVEVA “Smart cities need to use data and algorithms to improve their policies and develop more intelligent and efficient urban environments. CrowdScan, a spin-off of IMEC and the University of Antwerp in Belgium, has developed patented technology to help cities gather accurate and reliable data about crowds, while preserving the privacy of individuals. Uniquely, CrowdScan’s technology does not need cameras, wi-fi, Bluetooth or mobile devices. Instead, it uses the power of the Microsoft cloud to capture, process and analyse crowd data to deliver anonymised insights to city leaders. CrowdScan’s collaboration with Microsoft also offers us the opportunity to integrate our solution with other Microsoft products via the independent software vendor programme.” Ben Bellekens Chief Technology Officer, CrowdScan Photo: iStock/imaginima