Technology Record - Issue 31: Winter 2023

New Era Technology helps businesses with Microsoft Teams Rooms management New Era Technology has developed the Customer Command Centre for Collaboration (C3) to help organisations proactively monitor and manage their Microsoft Teams Rooms ecosystems and minimise downtime. It is designed to maximise the room’s availability and enhance the enduser experience. C3 enables organisations to gain a full overview of their entire Microsoft Teams Room ecosystem, whether the technology is from a single vendor or a mix of components from different vendors. New Era’s C3 can deliver real-time performance, enhanced remote management capabilities, and complete device management of multi-vendor solutions, all from within a single pane of glass. Photo composite: Unsplash/Surface and Microsoft Mazars to host Retail Envision sessions during NRF 2024 Attendees at NRF 2024: Retail’s Big Show on 15-17 January 2024 in New York, USA, can sign up for a 90-minute Retail Envision session with US-based firm Mazars, who provide audit, accounting, tax and advisory services. The sessions are designed to address the business issues that are most important to retail and e-commerce organisations, with topics including business transformation, cybersecurity, data and analytics, IT infrastructure, IT managed services, Microsoft Copilot, artificial intelligence, and maximising Microsoft Dynamics 365 Commerce. Show attendees can schedule a session at: Photo: Jason Dixson Photography 23