Technology Record - Issue 31: Winter 2023

22 MARKETWATCH World’s first AI Safety Summit inspires global collaboration Representatives from 28 countries have signed the UK Government’s Bletchley Declaration to mitigate the global risks of artificial intelligence. The document was released during the world’s first AI Safety Summit, which was held in the UK on 1-2 November 2023 to discuss the threats associated with AI and to coordinate international action to combat them. Attendees included world leaders and executives from businesses such as Microsoft, Amazon, Google and OpenAI, all of whom acknowledged the potential for “serious, even catastrophic, harm” caused by AI models and agreed that nations must work together to resolve these problems. To ensure progress, the Republic of Korea will co-host a virtual summit on AI in the next six months, followed by a second in-person summit in France in November 2024. The UK also launched the world’s first AI Safety Institute during the AI Safety Summit. The institute will test the safety of emerging types of AI and explore all the risks associated with AI use, such as social harms like bias and misinformation and extreme risks like humanity losing control of AI. World leaders from Japan and Canada, and major AI companies such as OpenAI and DeepMind are supporting the institute. 20 years since Cybersecurity Awareness Month was established in 2003. 25% of the global cybersecurity workforce are women. 4,000 identity authentication threats are blocked around the world every second. 99.9% of cybersecurity attacks can be prevented with multifactor authentication. Statistics taken from the Microsoft Digital Defense Report 2023 CYBERSECURITY IN NUMBERS RSM US to create AI solutions using Microsoft Copilot Professional services provider RSM US is using Microsoft Copilot to develop artificial intelligencepowered solutions for clients after using the tool to improve its own productivity and customer services during a six-month trial. RSM integrated Microsoft Copilot for Service and Microsoft Copilot Studio into its DASH managed services platform, which “significantly” reduced research time for customer support agents and increased first-contact resolution rates. It also decreased onboarding times for new customer support agents. The firm is now exploring how it can integrate Copilot and AI into RSM solutions to benefit its more than 8,000 managed services customers in multiple industries. Learn more about RSM’s pilot at: Photo: Bloomberg/Chris J Ratcliffe Photo: iStock/Marco VDM