Technology Record - Issue 31: Winter 2023

53 understand how different generations think, learn and communicate in the workplace. There’s a lot of education that needs to happen between demographics such as Baby Boomers and Generation Z to see the value in each others’ perspectives, which will lead to better collaboration. Technology is helping organisations to understand those differences.” Forty per cent of the businesses that participated in isolved’s HR Leaders Survey had planned to invest in HR analytics technology in 2023. According to Mosher, AI is the secret to success and should continue to be used into 2024 to help make faster and more informed decisions. “Predictive analytics are very important because they allow HR teams to analyse employee data, such as performance reviews, and identify people at risk of leaving the company,” she says. “They can then take proactive measures, such as offering career development opportunities or addressing workplace concerns, to retain valuable talent. Analytics are the missing piece to the HR puzzle because they provide the ability to predict successful employee incentives.”