Technology Record - Issue 32: Spring 2024

146 FEATURE Shannon Wu-Lebron Vice President, Global Retail Industry Strategies, Blue Yonder “Blue Yonder provides merchandising, supply chain and fulfilment solutions that enable intelligent, resilient and sustainable global supply chains. We combine the power of the Blue Yonder Luminate Cognitive Platform with Azure and Dynamics 365 to help retailers create secure, specialised, real-time connections and workflows. Blue Yonder’s cognitive solutions reside on this platform and combine the latest data management technology with proven supply chain planning capabilities. This offers retailers higher forecast accuracy, accelerated decision making and increased productivity while supporting a more resilient supply chain with fewer resources. The results are increased revenue, better margins, and an enhanced shopper experience.” We asked a selection of partners how they are working with Microsoft to provide retailers with cloud-based solutions that transform the customer experience Partner perspectives “With our cloud-based integrations for Dynamics 365, Avalara is enabling retailers and other businesses to transform the customer experience by automating the oneroprocess of managing tax compliance. Whether it’s registering with a new tax jurisdiction, calculating tax on transactions, or preparing and filing tax returns, businesses can spend less time and resources with automation than they would manually managing tax. With Avalara Dynamics 365 integrations, customers can optimise efficiency, streamline in-store operations, and elevate customer engagement.” George Trantas Senior Director, Global Marketplaces, Avalara