Technology Record - Issue 32: Spring 2024

22 MARKETWATCH IT consulting firm Infosys has developed a new solution to help prepare a client’s environment for Copilot adoption. Infosys Microsoft 365 Copilot ReadyAssist offers insights and recommendations to ensure a smooth transition. It includes a tenant evaluator, user readiness analyser, information risk assessment, persona identifier and comprehensive reporting. The solution has been built to enhance productivity, save IT workload, accelerate adoption and offer customisable rules and data-driven insights. Infosys also has a Microsoft Practice Copilot Adoption and Rollout offering to address the challenges of copilot adoption. It includes human centred design, content personalisation and adoption cycles, which are tailored to the needs and preferences of different user groups and personas. Infosys also offers flexible engagement models for one-time implementation or continuous adoption and provides dedicated or shared services for smooth integration of copilot into the customer’s ecosystem. Infosys develops Microsoft Copilot solution Carbon fibre manufacturer Teijin Carbon America has worked alongside LBMC Technology Solutions to develop and deploy a custom product forecasting application to replace spreadsheet-based forecasting. The new app, built using Microsoft Power Apps, allows users to view product availability and sales order data to create more accurate forecasts, based on data in an enterprise resource planning system. The forecasts are vital to ensure Teijin Carbon America is able to sustain a ready supply of carbon fibre to its customers. Teijin Carbon America improves forecasting with new app SOLUTION SPOTLIGHT A study has found businesses employing Avalara’s cloud-based tax compliance automation solution can achieve a threeyear 153 per cent return on investment with a payback period of less than six months. Avalara commissioned Forrester Consulting to conduct an independent study of the total economic impact of Avalara. The research included an in-depth look at both quantifiable and subjective benefits reported by organisations when leveraging Avalara for sales tax calculations, tax returns, exemption certificate management and more. Forrester Consulting’s research discovered a composite organisation, based on six businesses with experience using Avalara, achieved a three-year 153 per cent return on investment after employing Avalara’s solution. Research finds 153 per cent ROI achievable with Avalara Microsoft and Oracle expand partnership Microsoft and Oracle have expanded their partnership to meet growing customer demand for Oracle Database@Azure, Oracle’s solution for consolidating data between platforms. It is now available in the Germany West Central region in Frankfurt, marking its debut in Europe. Microsoft and Oracle have also added five additional regions to the availability roadmap for 2024, bringing the total to 15. Photo: Dan DeLong Satya Nadella, chairman and CEO of Microsoft, and Larry Ellison, chairman of the board and chief technology officer of Oracle