Chad Scheller Area Vice President for Global Microsoft Business ServiceNow Most enterprises now run AI in two places. Microsoft Copilot sits where employees work and ServiceNow sits where the work actually gets done. Our job is to connect them. We integrate Now Assist and ServiceNow AI agents with Microsoft 365 Copilot, Azure AI and Fabric, so a request made in Teams executes as governed work in ServiceNow. Nothing gets re-entered. Nothing gets lost between systems. Customers transact through Azure Marketplace and draw down existing Microsoft commitments, which takes months out of procurement. The result is fewer handoffs, faster resolution and people spending time on customers instead of chasing status. Connecting systems to streamline processes Majd Madina Senior Partner Development Manager EMEA, OpenText At OpenText, we help customers see Microsoft Copilot not as a bolton tool, but as a tool to redesign how work gets done. Through Copilot in 30 – a 25-seat, 30-day Microsoft 365 Copilot Business trial – we get customers hands-on fast, so they experience the time savings themselves rather than taking our word for it. From there, we help customers map AI into the workflows that actually eat their employees’ time, such as creating drafts, meeting follow-ups, data digging and routine approvals. Copilot efficiently hands that time back, so they can focus on selling, service and strategy. OpenText is also ‘customer zero’, using Copilot internally ourselves before we demo it, so every recommendation comes from lived experience, not a slide. Handing back time for value-adding tasks 55 Aron Brand Chief Technology Officer CTERA Microsoft 365 Copilot gives people a faster way to work, but much of an enterprise’s most valuable data still lives outside SharePoint and OneDrive. CTERA brings Copilot to petabytes of enterprise NAS data across hybrid and multi-cloud environments, without copying that data to the cloud. Copilot can securely access and reason over data where it already lives, while preserving existing ACLs, permissions and classification. Employees get grounded, trustworthy answers from across the enterprise without compromising data governance and spend less time searching for information and more time on work that matters to customers. Grounded and trustworthy answers for employees
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