56 Synergy Technical is helping organisations apply Microsoft AI capabilities to workflows by bringing Microsoft Copilot, AI agents, automation and data together within a secure and governed environment. We help organisations understand how to turn AI into a practical part of how work gets done by focusing on workflows where employees lose the most time to repetitive tasks, disconnected information and manual processes. The goal is to create measurable capacity across the business by using AI to surface information, automate routine steps and support faster decision-making. Employees can therefore spend more time solving customer problems and focusing on the work that creates greater business value. Dan Finn Vice President, Sales Synergy Technical Turning AI into a practical part of how work gets done Our partnership with Microsoft allows us to develop collaboration technology that empowers Microsoft AI tools. We want to help organisations build meeting spaces that give Microsoft Teams, Copilot and Facilitator the best possible input: clear voices, reliable coverage, the highest video quality for more engagement and future-ready technology that works consistently across the modern workspace. When meeting room systems recognise participants and record both the conversation and non-verbal cues properly, AI can do more than summarise the meeting. Clean inputs help human teams understand decisions, move work forward faster with AI agents handling background tasks and spend less time managing meetings so they can focus on customer satisfaction and business outcomes. Josh Blalock Director, Collaboration Ecosystem and Engagement Shure Clear voices, reliable coverage AI is changing how our customers – from energy traders and sustainability analysts to market strategists – work, learn and make decisions. At S&P Global Energy, we’re helping them access trusted data and insights directly within the tools they use every day, including Microsoft 365 Copilot, Researcher and Cowork. The opportunity is not simply to work faster; it is to help clients connect complex information, find answers and focus on higher-value analysis for their businesses. When Microsoft AI capabilities are combined with S&P Global’s data and expertise, our customers can move with greater speed and confidence while keeping human judgement at the centre of every decision. Joerg Gerth Vice President, Channel Management, S&P Global Energy Human judgement at the centre of every decision COVER STORY
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