Efma SME Summit

17-18 March; Berlin, Germany

Rebecca Gibson
Rebecca Gibson
By Rebecca Gibson on 18 January 2016
Efma SME Summit

The Efma SME Summit will focus on the core challenges and opportunities faced by small- and medium-sized organisations operating in the retail banking sector.

Key topics covered at the conference will include:

• Establishing new approaches to engaging entrepreneurs, startups and fintechs in SME banking
• Digitisation: reducing cost and improving efficiency through operational excellence and automation
• Improving customer acquisition and retention, and developing new sales and marketing techniques
• Exploring potential value-added services for the SME banking sector, such as big data projects and consultancy
• Developing relationship management models for the new era
• Outlining new lending models and approaches to risk management

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