The Efma SME Summit will focus on the core challenges and opportunities faced by small- and medium-sized organisations operating in the retail banking sector.
Key topics covered at the conference will include:
• Establishing new approaches to engaging entrepreneurs, startups and fintechs in SME banking
• Digitisation: reducing cost and improving efficiency through operational excellence and automation
• Improving customer acquisition and retention, and developing new sales and marketing techniques
• Exploring potential value-added services for the SME banking sector, such as big data projects and consultancy
• Developing relationship management models for the new era
• Outlining new lending models and approaches to risk management
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