Case studies

US healthcare provider has consolidated its data and analytics systems with Microsoft and Formula5

The Major League Baseball team chose Maven Cloud, an AI-powered cloud communications solution from TTx powered by Intermedia that seamlessly integrates with Microsoft Teams – reducing IT complexity while creating faster, smarter and more connected fan experiences

Japanese workplace design company uses ceiling-mounted microphones and intelligent camera tracking to help engagement among remote participants

The platform has been integrated with Teams to provide operational alerts, guided workflows and real-time collaboration

The professional services firm has embedded AI in its identity investigations and built custom agents to scale its security operations

Enterprise application innovator SAP Finland is building future-ready meeting space at its headquarters

The UK building society is empowering employees with AI tools, replacing core banking systems and preparing to integrate five million Virgin Money customers

Global sports marketing agency reports widespread use of AI tool, freeing teams for client work and partnerships

Swiss energy group BKW has collaborated with Microsoft to build an AI-powered weather forecasting platform that will enable it to deliver reliable energy services across Europe

A global social investment platform has used Melissa’s electronic identity verification (eIDV) solution within Microsoft Azure to reduce identity verification time from days to seconds – cutting fraud, improving conversion and enabling compliant growth

Biotech organisation’s platform uses Microsoft AI Azure, Fabric, Text Analytics for Health and Azure OpenAI

The Latvian bank uses the assistant to handle around 40 per cent of customer conversations every day

The Greece-based technology retailer has cut its average handling time by 30 per cent since February 2026

Atea designed a ‘hearing agent’ to reduce time caseworkers spent reviewing submissions

UK theme park improves internal planning and international communication with the team at its European headquarters by installing a complete Microsoft Teams Rooms solution from Shure

The league has worked with Microsoft to build a unified AI-powered reporting solution to provide a single source of truth for game-day incidents

German insurer built AI-based claims processing platform Kim and is now offering the system to other insurers

Ambient documentation tool cuts after-hours charting as health system expands governance and agentic AI use