Crisis: an opportunity riding a dangerous wind According to Reint Jan Holterman of Diebold Nixdorf, diversification, scaling and innovation are key to helping retailers take opportunities during crises
Automating the sales process with Experlogix CPQ Firm has helped Heineken improve the productivity of Dutch sales reps and account managers
The power of unified commerce in meeting customer expectations Flooid’s Donna Stevens discusses the retail value of the cloud and omnichannel offerings
How Microsoft is driving the evolution of AI Lili Cheng and Darren Bennett discuss how the firm is empowering businesses to achieve more
Viewpoint | Big data How intelligent automation can bridge the gap between unstructured data and effective information
Interview | Communications Attilio Licciardello says customers are even less patient since the pandemic