How are governments using digital technologies to transform citizen services? Microsoft’s Angie Heise explains how holistic, long-term strategies that prioritise digital transformation and accessibility can help government leaders to meet citizens’ expectations for modern, convenient and personalised services
Why do governments need to digitise their tax policies? Avalara’s Liz Armbruester highlights how mounting tax fraud and rapid technological advancements across our society are putting pressure on governments to digitise their tax policies – and to do so quickly
How to avoid an AI apocalypse, according to Yuval Wollman CyberProof’s president of managed detection explains why global collaboration and regulations are key to mitigating the risks associated with the exponential growth of generative artificial intelligence technology
Teams is empowering essential workers, says Microsoft’s Mayank Verma The platform is improving operational efficiency while streamlining workflows
Interview | Financial services The benefits of composable finance software, according to Ricardo Ribelles
Case study | Financial services Foyer Global Health transforms services for multilingual customers with Anywhere365
Case study | Manufacturing Mazda saves $1.8 million and enhances customer experiences with help from Resonate
Interview | Manufacturing David McLaughlin and Paul Duckworth discuss how to make supply chains more sustainable
News | Public sector Microsoft and Johnson Controls highlight the role of data in journey to net zero
Feature | Public sector How are governments using digital technologies to transform citizen services?
Interview | Communications Attilio Licciardello says customers are even less patient since the pandemic