Crestron to showcase workplace solutions at ISE 2023

Crestron

Attendees can learn how the firm’s products can transform office and home-working spaces

NAB Show 2023 to debut Programming Everywhere conference

Unsplash/Norbert Braun

Event will address the evolving business of content creation and distribution

Upland Software empowers contact centres for better customer service

Upland Software

Whitepaper demonstrates positive impact of CTI technology on today’s contact centres  
 

Drift uses Microsoft solutions to help clients personalise customer journeys

Unsplash/Berkeley Communications

Dynamics 365 and Teams allow Drift customers to make quicker connections with buyers

How Anywhere365 is maximising the value of time

Anywhere365’s Enrico Karsten explains why cloud-based dialogue management systems have the potential to transform unified communications and customer service

Enrico Karsten discusses the benefits of a cloud-based dialogue management system

Solgari launches contact centre solution for Microsoft Teams

Tool brings new capabilities in agent-assisted and automated customer service, sales and marketing

Gamma partners with XConnect to enhance business messaging solutions

Unsplash/Surface

XConnect’s services will enable Gamma to efficiently deliver messaging traffic to cloud mobile numbers  

Optimising dialogue management with Anywhere365

Anywhere365

Gijs Geurts explains how the firm’s advanced contact centre application integrates with Microsoft Teams to improve how organisations manage enterprise communications and customer interactions

Gijs Geurts explains how the firm’s Microsoft Teams integrations can improve customer interactions 
 

Good audio for better performance in the workplace

EPOS

Organisations worldwide are beginning to understand the effects of audio technology on the productivity of their workforces. Research and investment can ensure the future hybrid workplace is successful

Investment into audio technology can ensure the future hybrid workplace is successful

TM Forum announces Digital Transformation World keynotes

TM Forum

Executives from Reliance Jio, Orange and Telenor will speak at the event on 7-8 October