Interview, Communications, Teams

Optimising dialogue management with Anywhere365

Optimising dialogue management with Anywhere365

Anywhere365

By Rebecca Gibson | 14 May 2021

Gijs Geurts explains how the firm’s advanced contact centre application integrates with Microsoft Teams to improve how organisations manage enterprise communications and customer interactions

Gijs Geurts explains how the firm’s Microsoft Teams integrations can improve customer interactions

News, Media, Manufacturing, Retail, Automotive, HoloLens

The Spring issue of The Record is out now!

The Spring issue of The Record is out now!

By Elly Yates-Roberts | 06 April 2021

Get the latest enterprise insights from industry experts and Microsoft executives

Viewpoint, Communications, Teams

Good audio for better performance in the workplace

Good audio for better performance in the workplace

EPOS

By Jeppe Dalberg-Larsen | 21 January 2021

Organisations worldwide are beginning to understand the effects of audio technology on the productivity of their workforces. Research and investment can ensure the future hybrid workplace is successful

Investment into audio technology can ensure the future hybrid workplace is successful

News, Manufacturing, Healthcare, Retail, Dynamics

Happy holidays from all of us at The Record!

Happy holidays from all of us at The Record!

By Elly Yates-Roberts | 22 December 2020

Got some free time? Why not take a look at some of our highlights from 2020?

News, Event, Communications

TM Forum announces Digital Transformation World keynotes

TM Forum announces Digital Transformation World keynotes

TM Forum

By Elly Yates-Roberts | 11 September 2020

Executives from Reliance Jio, Orange and Telenor will speak at the event on 7-8 October

Interview, Communications, Teams

How to modernise voice communications

How to modernise voice communications

iStock

By Elly Yates-Roberts | 04 September 2020

SIPPIO’s Dawn-Marie Elder discusses the evolution of traditional phone systems and how enterprises must enable their staff to work from anywhere

SIPPIO’s Dawn-Marie Elder shares why enterprises must enable their staff to work from anywhere

News, Communications

T-Mobile uses Microsoft Power Apps to develop staff insights app

T-Mobile uses Microsoft Power Apps to develop staff insights app

T-Mobile

By Elly Yates-Roberts | 09 July 2020

Covid-19 Employee Roster Mobile App helps protect health and safety of employees

News, Communications, Teams

Crestron to launch Flex MX for Microsoft Teams

Crestron to launch Flex MX for Microsoft Teams

By Elly Yates-Roberts | 12 May 2020

Tool modernises video conferencing as anyone can connect on any platform from anywhere

Viewpoint, Media, Cloud, Azure

Microsoft and Verizon Media are transforming the media industry

Microsoft and Verizon Media are transforming the media industry

By Darren Lepke | 24 April 2020

Cloud computing solutions like Microsoft Azure are helping content creators and broadcasters deliver seamless customer experiences

Cloud computing solutions are helping content creators deliver seamless customer experiences

News, Communications

Formpipe joins Faxstar to strengthen US communications market

Formpipe joins Faxstar to strengthen US communications market

By Elly Yates-Roberts | 15 January 2020

Partnership will open up new business opportunities in document management

10 ways Microsoft has transformed enterprise in 2019

10 ways Microsoft has transformed enterprise in 2019

By Elly Yates-Roberts | 24 December 2019

Technologies such as Teams, HoloLens 2 and Azure are making an impact across all industries

News, Communications

A third of staff face communication problems, reveals Microsoft

A third of staff face communication problems, reveals Microsoft

By Alex Smith | 28 November 2019

Research shows small and medium-sized firms are failing to foster effective collaboration

Viewpoint, Communications

IT or AV: which approach is best for meeting room technology?

IT or AV: which approach is best for meeting room technology?

By Stijn Ooms | 16 October 2019

Audiovisual approaches are time-consuming and manual, so IT-based systems could be the answer

Viewpoint, Communications, Media

Broadcast Bionics brings radio into the 21st Century

Broadcast Bionics brings radio into the 21st Century

By Guest | 12 April 2019

Traditional radio studios were constructed as a soundproof box to block out background noise. However, they also blocked out real-time information, conversation and opinion, which isn’t conducive to engaging with modern audiences. Dan McQuillin tells us more

Dan McQuillin discusses how the medium can be revived to engage with modern audiences

Interview, Communications, Cloud, Unified comms

What trends and technologies will shape the telco industry in 2018?

What trends and technologies will shape the telco industry in 2018?

By Rebecca Gibson | 29 December 2017

Companies will use robotic process automation, machine learning and cloud to improve the employee and customer experience, says Deep Dawar, Capgemini’s lead for Telecom, Media and Gaming Sector

Capgemini's Deep Dawar says firms will adopt robotics, machine learning and cloud

News, Communications, Government, Azure

Microsoft, Facebook and Telxius deliver the Marea subsea cable

Microsoft, Facebook and Telxius deliver the Marea subsea cable

By Lindsay James | 22 September 2017

Marea is the most technologically advanced subsea cable to cross the Atlantic Ocean

News, Communications, Skype

TeleWare achieves Microsoft Gold Communications competency

TeleWare achieves Microsoft Gold Communications competency

By Rebecca Gibson | 13 April 2016

Company recognised for work to extend Skype for Business with enhanced fearures

deltatre opens new Japanese office in Tokyo

deltatre opens new Japanese office in Tokyo

By Rebecca Gibson | 08 April 2016

Firm marks opening by highlighting its growing partnership with Microsoft

Viewpoint, Communications

How telcos are making the digital shift

How telcos are making the digital shift

By Sean Dudley | 12 October 2015

Microsoft’s Johan Norvik explains how telco companies are reassessing their business models

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