Canadian North automates invoice processing with Palette solution

Canadian North automates invoice processing with Palette solution

Canadian North, northern Canada’s leading airline company, has deployed a web-based invoice automation solution from Palette.

The airline is using PaletteInvoice to process, approve and schedule the 40,000 supplier invoices it receives annually at its offices in Edmonton, Calgary and Iqaluit.

The solution, which is part of the PaletteArena suite of accounts payable automation solutions, has been supplied and configured by Palette’s Toronto-based partner EchoVera.

PaletteInvoice – built on the Microsoft .NET framework – is being used in conjunction with CloudTrade, which eliminates the need to scan PDF invoices. 

The company reports that the Palette deployment has delivered closer control of costs, and enables Accounts Payable staff to work more productively. 

Jeff MacPherson, senior financial analyst for Canadian North, said: “Before the deployment of Palette’s solution, invoices received as PDF files had to be printed, approved and coded, before being passed to our Accounts Payable department for manual filing; all of which was extremely time-consuming and labour-intensive.

“Since the introduction of PaletteInvoice in January 2014, our processes have been significantly streamlined and are now far more efficient.”

MacPherson continued: “The biggest benefit we have gained from PaletteInvoice is transparency over accounts payable activity across the entire organisation.

“We can see exactly where we are in terms of pending invoices, which is vital as we operate from three main offices which are located in different cities.

“With automated invoice processing, we also have much tighter control over operations and a greater ability to manage volumes of work.”

PaletteInvoice integrates with Canadian North’s Microsoft Dynamics ERP system. 

Future plans include the use of PaletteExpense to speed up the processing and payment of Canadian North’s employee expense reports, and evaluation of the PaletteContract and PaletteOrder matching modules.


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