Cumberland Building Society in the UK upgrades its NCR ATMs to Windows 7

Cumberland Building Society, based in the UK, will be migrating its NCR ATMs to Windows 7.

With Microsoft expected to end its support for Windows XP in April, many financial institutions are looking to upgrade their operating system – either to Windows 7 or Windows 8.

According to NCR, upgrading to Windows 7 will provide greater security and regulatory compliance and give access to features such as gesture and multi-touch control.

The building society will also be using Fractals and Authentic software from Alaric, that was recently acquired by NCR, as it rolls out contactless card payments to its customers.

It currently issues around 58,000 Visa debit chip cards to its customers, with services offered via its own ATMs, the LINK ATM network and Visa POS for debit card transactions.

To enable the transition to contactless cards, Cumberland Building Society is using the Alaric Authentic software solution to upgrade and certify its interface to the LINK networks to accommodate additional data processing requirement.

“Migrating to Windows 7 on NCR ATMs and using Authentic software to enable contactless payment cards will help us improve the customer experience,” commented Gary Richardson, general manager for IT at Cumberland Building Society.

The building society will also continue to expand its network of NCR SelfServ 25 ATMs in additional branches across the region.