Customer Contact Week 2020: disrupting customer experience

22-26 June 2020; Las Vegas

Elly Yates-Roberts
By Elly Yates-Roberts on 04 February 2020
Customer Contact Week 2020: disrupting customer experience

Customer Contact Week 2020 will take place on 22-26 June at Caesars Forum in Las Vegas, Nevada. Over 4,000 attendees will visit the event to learn about the latest in end-to-end customer experience.  

In 1999, Call Center Week was created to provide a handful of call centre managers with an opportunity to discuss best practices for customer service centers. 21 years later, Customer Contact Week is an experience uniting cross-industry and cross-functional leaders committed to disrupting customer experience.  

For 2020, the event will see ever more learning formats, thought-provoking speakers, and cutting-edge solutions. 

Hear from over 250 speakers, including:

  • Joe Montana, NFL quarterback and author
  • Tyra Banks, CEO of The Tyra Banks Company
  • Sherif Mityas, chief experience officer at TGI Fridays
  • James Dodkins, customer experience expert
  • Gabriele Masili, chief technology officer of customer service and support at Microsoft

Register for Customer Contact Week 2020. 

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