Dell has worked with Distributech, a Canada-based provider of outsourced customer communications solutions, and its investor-communications solutions firm InvestorCOM, to design and build a new end-to-end integrated IT infrastructure to help the companies become digital software-as-a-service (SaaS) businesses.
The company has also developed a new virtualised solution that replaces legacy system that were inhibiting growth potential. The solution will be housed at Distributech and InvestorCOM’s two data centres in Toronto and Markham, Canada.
The new Dell infrastructure has been built using seamless integration between 11 Dell product platforms, including servers, laptops, storage, networking, firewalls and backup.
The infrastructure is capable of dealing with millions of online data transactions every day. These transactions are sent and received on Distributech’s software-as-a-service platforms and internal processing systems.
The main data centre is comprised of three Dell PowerEdge R620 servers, two Dell Networking N4024 10GbE Layer 3 switches and one Dell EqualLogic PS6210 storage area network with 18 terabytes of usable capacity.
Dell has used Microsoft Hyper-V to virtualise 50 physical servers, and Microsoft System Centre Virtual Machine Manager for administration.
The new environment will help meet the reliability, security and compliance needs of Distributech’s growing number of customers, particularly in the banking and financial services sectors.
“Dell is at the perfect sweet spot for pricing and first-class service,” said Randy McIver, vice president of Information Technology, Distributech. “They understood our needs and were able to put together a complete end-to-end solution that can grow as we grow. By virtualising our systems we’ve reduced our server footprint by 75% and lowered our energy use by 50%, while at the same time enhancing our customer experience.”
Dell Plug and Play technology is being used to address any scalability issues, and Distributech has also acquired firewall, application management devices, load balancers and Microsoft server and SQL licensing to support its updated infrastructure.
Dell PowerVault tape backup and Dell SonicWALL firewalls at both the primary and secondary data centres, and Dell Latitude 6 Series laptops and Dell OptiPlex PCs are now standard for all Distributech employees.
Distributech and InvestorCOM’s IT staff use Dell OpenManage Essentials to manage hardware components, including servers, storage, networking and firewall appliances. IT staff also use Microsoft System Center to run the virtual servers.
“Distributech and InvestorCOM gave Dell the perfect opportunity to showcase our full range of capabilities, from the initial design of an integrated end-to-end IT infrastructure, through deployment and financing,” said Andre Valiquette, vice president, Commercial Sales, Dell Canada. “It was an exciting experience for the team to build a system from the ground up using our full product range from servers, storage, networking, switches, PCs and laptops, professional services and financial services. We look forward to future work with Distributech and InvestorCOM as they continue on their growth trajectory.”
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