Feature, Teams

Unleashing the power of collaboration with Microsoft Teams

Unleashing the power of collaboration with Microsoft Teams
Jabra
By Elly Yates-Roberts | 25 January 2022

The platform has transformed the workplace, facilitating remote and hybrid experiences. New updates and features will continue to drive the platform’s future success

New updates and features will continue to drive the platform’s future success

Viewpoint, Cloud, Unified comms

Modernising enterprise dialogue management with Anywhere365

Modernising enterprise dialogue management with Anywhere365
By Gijs Geurts | 27 October 2021

Enterprises that want to empower employees to interact with customers across any channel should adopt a cloud-based contact centre platform that natively integrates with Microsoft Teams, such as Anywhere365

Why enterprises should adopt a cloud-based contact centre that natively integrates with Microsoft Teams

Interview, Communications, Teams

Optimising dialogue management with Anywhere365

Optimising dialogue management with Anywhere365
Anywhere365
By Rebecca Gibson | 14 May 2021

Gijs Geurts explains how the firm’s advanced contact centre application integrates with Microsoft Teams to improve how organisations manage enterprise communications and customer interactions

Gijs Geurts explains how the firm’s Microsoft Teams integrations can improve customer interactions 
 

News, Teams

Anywhere365 to launch Attendant Console for Microsoft Teams

Anywhere365 to launch Attendant Console for Microsoft Teams
iStock/Anywhere365
By Elly Yates-Roberts | 16 April 2021

New service will provide phone operators with a range of intelligent reception features

News, Cloud, Azure, AI, Teams

Anywhere365 earns industry-first Microsoft Teams certification

Anywhere365 earns industry-first Microsoft Teams certification
Anywhere365
By Elly Yates-Roberts | 07 April 2021

Firm’s contact centre solution uses Azure and AI to help employees resolve customer queries

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