Optimising dialogue management with Anywhere365

Anywhere365

By Rebecca Gibson | 14 May 2021

Gijs Geurts explains how the firm’s advanced contact centre application integrates with Microsoft Teams to improve how organisations manage enterprise communications and customer interactions

Gijs Geurts explains how the firm’s Microsoft Teams integrations can improve customer interactions

iStock/Anywhere365

By Elly Yates-Roberts | 16 April 2021

New service will provide phone operators with a range of intelligent reception features

Anywhere365

By Elly Yates-Roberts | 07 April 2021

Firm’s contact centre solution uses Azure and AI to help employees resolve customer queries