Empowering retail workers to deliver memorable customer experiences

Microsoft’s Greg Jones believes unified collaboration platforms, artificial intelligence and cloud-based productivity suites are transforming the industry

Microsoft’s Greg Jones believes collaboration platforms, AI and the cloud are transforming retail

Velrada outlines importance of including workforce in digital decisions

Whitepaper explores how stakeholder collaboration is crucial to improve the user experience

Six ways to create a memorable customer experience

Experts offer valuable insight into how companies can exceed expectations and boost the bottom line 

How financial institutions can deliver better customer experiences

VeriPark’s Next Best Action solution is helping financial institutions to turn data into insight, ideas into action, and customer events into opportunities

VeriPark’s Next Best Action solution is helping financial institutions to turn data into valuable insight

Helping retailers to improve loyalty and increase revenue

Luke Shave explains how Microsoft and Plexure’s new Retail Personalization solution will help retailers to grow customer loyalty and revenue by creating customised shopping experiences

Luke Shave provides an overview of Microsoft and Plexure’s new Retail Personalization solution

Improving customer experience will be a top priority for companies in 2016

Accenture study shows companies plan to enhance online and mobile offerings