The top five things a customer needs from their bank

The top five things a customer needs from their bank
By Lindsay James | 18 December 2017

Banking needs to be easy and customers should be properly understood

How Beyond Bank Australia is creating better customer relationships

How Beyond Bank Australia is creating better customer relationships
By Rebecca Gibson | 09 August 2017

DXC Technology is helping the Australian bank to improve how it interacts with individual customers by deploying Microsoft Dynamics CRM

DXC Technology is helping the Australian bank to improve how it interacts with individual customers

How Nippon Paint is unlocking customer insights

How Nippon Paint is unlocking customer insights
By Rebecca Gibson | 16 June 2017

Avanade is helping the Chinese paint manufacturer to consolidate multiple websites to gain an overview of customer behaviour and deliver personalised experiences

Avanade is helping the Chinese paint manufacturer to gain a better overview of customer behaviour 

From commodisation to servitisation in manufacturing

From commodisation to servitisation in manufacturing
By Sean Dudley | 10 March 2017

Sean Dudley speaks to Colin Masson, director of Manufacturing Industry Solutions at Microsoft Cloud & Enterprise Group, to find out how manufacturers are transforming the way they serve customers

Microsoft's Colin Masson explains how manufacturers are transforming the way they serve customers

Improving the ‘last mile’ of the consumer journey

Improving the ‘last mile’ of the consumer journey
By Sean Dudley | 18 January 2017

As a consumer, any disruption when receiving a product is unwanted. Phillipe Loeb of Dassault Systèmes, explains how the company is addressing issues that may arise in the ‘last mile’ of the customer journey

Phillipe Loeb of Dassault Systèmes solves the issues that may arise in the ‘last mile’ of the customer journey

Lowe’s aiming to reinvent home improvement with HoloLens

Lowe’s aiming to reinvent home improvement with HoloLens
By Sean Dudley | 21 March 2016

Customers able to view virtual design options and adjust finishes instantly

JustEnough Software releases new Customer Insights module

JustEnough Software releases new Customer Insights module
By Rebecca Gibson | 13 January 2016

Solution helps retailers turn customer data into actionable insights 

Driving customer centricity in retail banking

Driving customer centricity in retail banking
By Lindsay James | 15 October 2015

Microsoft is enabling banks across the globe to better focus on their customers