Campari implements Microsoft tools for better customer experiences

Campari implements Microsoft tools for better customer experiences
Microsoft
By Alice Chambers | 19 July 2022

The drinks company has adopted Dynamics 365, Azure and Power Platform to improve its services

Dynamics 365 consultancy services provider August Bridge opens UK office

Dynamics 365 consultancy services provider August Bridge opens UK office

August Bridge

By Rebecca Gibson | 28 June 2022

Dutch firm can now help UK companies with business process automation and document management

Fellowmind helps Spinnova transform textile production with Microsoft tools

Fellowmind helps Spinnova transform textile production with Microsoft tools
Fellowmind/Spinnova
By Elly Yates-Roberts | 15 June 2022

Dynamics 365 and Azure helped the firm monitor and control its growing business

Bradshaw Taylor chooses Microsoft Cloud for better customer service

Bradshaw Taylor chooses Microsoft Cloud for better customer service
Bradshaw Taylor
By Elly Yates-Roberts | 31 May 2022

Outdoor goods is using Dynamics 365 to access business insights and simplify processes

Solgari launches contact centre solution for Microsoft Teams

Solgari launches contact centre solution for Microsoft Teams
By Elly Yates-Roberts | 24 May 2022

Tool brings new capabilities in agent-assisted and automated customer service, sales and marketing

Nigab automates AP processes with SignUp Software

Nigab automates AP processes with SignUp Software
Nigab
By Alice Chambers | 16 May 2022

Alcohol supplier deployed ExFlow through Microsoft Dynamics 365 tosave time and money

Making ‘work from anywhere’ work for businesses

Making ‘work from anywhere’ work for businesses
By Vincent Kelly | 09 May 2022

Firms must build on the momentum of hybrid working driven by the pandemic to realise an entirely new way of working, which is enabled and delivered via contact centre-as-a-service technology

Firms can realise a new way of working that is delivered via contact centre-as-a-service technology 
 

The power of data in enabling better business decision-making

The power of data in enabling better business decision-making
By Richard Humphreys | 06 May 2022

Chad Dunbar and Igor Salamatin discuss how JourneyTEAM helps financial organisations make better use of their data and deliver great customer service

JourneyTEAM helps financial services firms to better use their data and deliver great customer service 
 

Adyen is delivering a unified approach to retail

Adyen is delivering a unified approach to retail
By Elly Yates-Roberts | 04 May 2022

As customers come to expect more from the places they shop, Jan-Pieter Lips shares how Adyen’s close partnership with Microsoft is changing how retailers do business

Jan-Pieter Lips shares how the firm’s partnership with Microsoft is changing how retailers do business

Mastercard collaborates with Microsoft for identity solution

Mastercard collaborates with Microsoft for identity solution
Microsoft
By Alice Chambers | 26 April 2022

The solution will improve users’ online shopping experiences and reduce digital fraud

Microsoft is making entertainment personal

Microsoft is making entertainment personal
By Alex Smith | 21 April 2022

With media content more freely available than ever before, Microsoft’s Simon Crownshaw discusses why personalised entertainment will be key for media organisations as they look to attract viewers with more meaningful experiences

Simon Crownshaw discusses how media organisations can give viewers more meaningful experiences 
 

Finastra delivers new financing options through Microsoft Dynamics 365

Finastra delivers new financing options through Microsoft Dynamics 365
Unsplash/Bram Naus
By Elly Yates-Roberts | 13 April 2022

Business-as-a-service solution will enable SMEs to access lending through the platform

Driving the agile evolution of modern manufacturing

Driving the agile evolution of modern manufacturing
By Jacqui Griffiths | 13 April 2022

As manufacturers prepare to meet again at Hannover Messe 2022, Microsoft’s Colin Masson discusses the role of the agile factory in shaping the industry’s future

Microsoft’s Colin Masson discusses the role of the agile factory in shaping the industry’s future 
 

Scottish council using Dynamics 365 to improve social care services

Scottish council using Dynamics 365 to improve social care services
Microsoft
By Alice Chambers | 12 April 2022

Aberdeen City Council has used the application to collate data and manage complex cases

CDHU uses Microsoft cloud technologies to enhance CRM

CDHU uses Microsoft cloud technologies to enhance CRM
Microsoft
By Alice Chambers | 08 April 2022

Brazilian housing organisation implemented Dynamics 365 to develop a service channel and monitor calls

The role of digital in the workplace experience of the future

The role of digital in the workplace experience of the future
iStock
By Richard Humphreys | 08 April 2022

Lax Gopisetty of Infosys discusses the importance of adopting a human-centred approach for workplace environments and for building digital enterprises

Lax Gopisetty of Infosys discusses the importance of a human-centred approach for inclusive enterprises 
 

Jensen-Group automates AP processes with SignUp Software

Jensen-Group automates AP processes with SignUp Software
Jensen-Group
By Elly Yates-Roberts | 21 March 2022

With ExFlow, the firm reduced invoice processing time and maintained operations during Covid-19 
 

Digitising accounts receivable processes with Versapay

Digitising accounts receivable processes with Versapay
By Craig O’Neill | 21 March 2022

Implementing technologies to digitise accounts receivable operations is an important strategic priority for manufacturers wanting to build resilience to withstand future disruption

Implementing technologies in this way can help manufacturers build resilience for future disruption 
 

Vertex helps Patagonia realise truly omnichannel customer experience

Vertex helps Patagonia realise truly omnichannel customer experience
By Elly Yates-Roberts | 11 March 2022

With help from Vertex, the outdoor clothing retailer was able to implement Microsoft Dynamics 365 for a better customer experience and reduced IT and tax workloads

Outdoor clothing retailer implemented Microsoft Dynamics 365 for reduced IT and tax workloads 
 

Maximising outputs and competitiveness with JourneyTEAM

Maximising outputs and competitiveness with JourneyTEAM
By Richard Humphreys | 03 March 2022

The Dynamics 365 and Power Platform specialist helped a heavy equipment dealer and supplier to prepare for future growth

Microsoft technology specialist helped a heavy equipment supplier to prepare for future growth 

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