Driving customer loyalty with analytics and AI

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Microsoft’s Naveen Tadepalli outlines how these technologies can help retailers to deliver unique personalised omnichannel experiences that will convert customers into brand advocates

Microsoft’s Naveen Tadepalli outlines how tech can convert customers into brand advocates

Microsoft is creating unique retail experiences

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Greg Jones explains how creating a ‘golden record’ of every customer will help retailers to successfully deliver fully personalised shopping journeys

Greg Jones explains how a ‘golden record’ of customers will enable personalised shopping 

Microsoft is optimising retail execution for CPG companies

Colin Wright explains how Microsoft and its partners are empowering consumer packaged goods companies with the insights they need to get the right products on display at the right time

Firm and its partners are helping customers to display the right  products at the right time

Microsoft technology is realising the smart city (r)evolution

Intelligent tools like the internet of things and artificial intelligence are delivering governmental and public sector services that, until recently, could only be dreamed of

Intelligent tools like IoT and AI are delivering ultra-modern governmental and public sector services 

How Industry 4.0 is accelerating business

The fourth industrial revolution promises the biggest structural change of the past 250 years. We asked Henrik von Scheel, best known as the originator of Industry 4.0, to share his thoughts on what this means for business

Revolution originator Henrik von Scheel share his thoughts on how it will change enterprise

Schneider Electric is helping organisations start their digital journeys

Being able to upgrade and enhance operations is crucial if manufacturers want to increase productivity. Senior vice president Ali Haj Fraj explains how automating processes transformation is often the first step towards a digital

Ali Haj Fraj explains how automation is often the first step in digital transformation in manufacturing

DXC Technology launches Security Operations Center in Malaysia

Move aims to combat the growing number of cybersecurity threats in Asia

Helping retailers understand the customer journey

Retailers capture all sorts of data about their customers, but many are struggling to turn it into useful insights that enable them to create the types of products, services and shopping experiences today’s consumers want. Microsoft and its partners tell us how analytics, artificial intelligence and other digital technologies can help

Microsoft and its partners tell us how digital tech can help retailers gain insights from their data

Ørsted chooses Microsoft advanced analytics, AI and the cloud

Danish renewable energy supplier will use the tech to improve efficiency

Microsoft AI solution MyAnalytics helps employees manage their workload

Tool shows users how long they spend in meetings, answering emails and working late