Transforming customer journeys in financial services

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Consistently delivering a great customer experience can be challenging for banks. According to recent Microsoft research, the biggest success comes from financial institutions that focus on digitisation, personalisation, AI and self-service

Banks that focus on digitisation, AI and self-service are reaping the rewards, says Microsoft

Azure Week to share the latest of the Microsoft platform

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Event will help attendees enhance their knowledge of security, data storage and more on Azure 

BGF helps businesses digitally transform using Microsoft Azure

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Cloud-based solutions are helping businesses like IXICO to pursue sustainable growth

Miracl promotes modern security with Passwordless Day

Firm is asking businesses to highlight the ineffectiveness of the traditional password
 

Delivering digital engagement in modern healthcare

AI and patient engagement solutions will play an integral role in transforming the healthcare experience. Pete Durlach shares how Nuance Communications is accelerating this change

 Pete Durlach shares how Nuance Communications is accelerating change

Morgan Stanley and Microsoft form strategic cloud partnership

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The companies will work together to accelerate digital transformation in financial services

Implementing value at the agile edge with PTC

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Many organisations struggle to adopt and then effectively use edge technology as part of their IoT strategies. PTC is building on Microsoft technologies to address these challenges

Firm is building on Microsoft technologies to help businesses adopt and use edge technology

Azure helps ACAS cope with increased citizen needs during Covid-19

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Cloud platform has enabled arbitration service to handle doubling in number of calls

Turku is using smart tickets to become a smart city

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The Finnish city has modernised public transport and created new value for customers by using PayiQ’s mobile ticketing solution

PayiQ’s mobile ticketing solution enabled the city to modernised public transport

Transforming retail landscapes in the face of crises

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The Covid-19 pandemic has expedited the growth of e-commerce and it’s imperative for retailers and consumer packaged goods vendors to reimagine their operations if they want to stay competitive. We ask Microsoft and its partners how they can achieve this

We ask Microsoft and its partners how they are reimagining operations to stay competitive