How can organisations realise the future of retail, today?

How can organisations realise the future of retail, today?
By Jörgen Andersson | 25 February 2020

Human interaction is an indispensable part of effective customer service, yet many retailers are failing to recognise this. The success of the retail store depends on making every contact with the customer extraordinary

The success of the retail store depends on making every contact with the customer extraordinary

Royal Enfield delivers new customer experiences with Dynamics 365

Royal Enfield delivers new customer experiences with Dynamics 365
By Elly Yates-Roberts | 24 February 2020

Motorcycle manufacturer uses cloud solution to capture preferences and feedback

Online shoppers want privacy and personalisation, says Episerver

Online shoppers want privacy and personalisation, says Episerver
By Elly Yates-Roberts | 24 February 2020

New report finds that customers are avoiding voice commerce due to security fears

Myntra uses Microsoft Azure to transform online shopping

Myntra uses Microsoft Azure to transform online shopping
By Elly Yates-Roberts | 21 February 2020

By leveraging data analytics and AI via the cloud, the retailer can better manage seasonal spikes

Retailers use Microsoft technology to future-proof the industry

Retailers use Microsoft technology to future-proof the industry
By Elly Yates-Roberts | 17 February 2020

Firms such as Dr. Martens, H&M and IKEA are using the cloud and AI to improve operations

Tecsys is equipping the borderless retailer

Tecsys is equipping the borderless retailer
By Rebecca Gibson | 11 February 2020

Chief platform officer Steven Berkovitz highlights the key role distributed order management systems play in driving omnichannel retail

Steven Berkovitz highlights the role that order management systems play in omnichannel retail

Ushering in the next generation of retail

Ushering in the next generation of retail
By Linda Palanza | 29 January 2020

Headless retail-as-a-service platforms provide retailers with the power and control they need to create unique customer experiences on demand

Retail-as-a-service platforms give firms the power and control to create unique customer experiences

How Microsoft is helping to revolutionise retail

How Microsoft is helping to revolutionise retail
By Andy Clayton-Smith | 15 January 2020

Keith Mercier, Microsoft’s general manager for worldwide retail and consumer goods, outlines the changes he has witnessed over the last few years and reveals how Microsoft is helping to transform retail in the years to come

Keith Mercier outlines the industry’s changes and how Microsoft is transforming its future

Walgreens uses Microsoft HoloLens 2 for mixed reality training

Walgreens uses Microsoft HoloLens 2 for mixed reality training
By Elly Yates-Roberts | 14 January 2020

Kroger Express employees will learn how to restock products and quality check in a 3D model 

Satya Nadella opens NRF 2020 with keynote on tech in retail

Satya Nadella opens NRF 2020 with keynote on tech in retail
By Elly Yates-Roberts | 13 January 2020

Microsoft CEO emphasised how retailers can use their customer data to drive business 

Trakomatic helps retailers deliver personalised shopping experiences

Trakomatic helps retailers deliver personalised shopping experiences
By Elly Yates-Roberts | 13 January 2020

Firm is using Microsoft Azure and AI services to transform data into insightful information

Microsoft and dunnhumby join to transform US$5.9 trillion retail sector

Microsoft and dunnhumby join to transform US$5.9 trillion retail sector
By Elly Yates-Roberts | 10 January 2020

Data analyst firm will move its customer insight products to Microsoft Azure cloud

How NRF is setting the stage for retail in 2020

How NRF is setting the stage for retail in 2020
By Rebecca Gibson | 10 January 2020

Senior vice president for conferences Susan Newman highlights how the Big Show will help firms to execute their strategic visions for this year and beyond

Susan Newman highlights how the Big Show will help firms execute their strategic visions

10 ways Microsoft has transformed enterprise in 2019

10 ways Microsoft has transformed enterprise in 2019
By Elly Yates-Roberts | 24 December 2019

Technologies such as Teams, HoloLens 2 and Azure are making an impact across all industries

Empowering retail workers to deliver memorable customer experiences

Empowering retail workers to deliver memorable customer experiences
By Rebecca Gibson | 04 December 2019

Microsoft’s Greg Jones believes unified collaboration platforms, artificial intelligence and cloud-based productivity suites are transforming the industry

Microsoft’s Greg Jones believes collaboration platforms, AI and the cloud are transforming retail

 

Episerver to acquire personalisation and analytics software provider Idio

Episerver to acquire personalisation and analytics software provider Idio
By Elly Yates-Roberts | 18 November 2019

Move will help Episerver predict buyer interests for improved business results

Harvey Norman pilots Microsoft Synchronized Shopping

Harvey Norman pilots Microsoft Synchronized Shopping
By Elly Yates-Roberts | 15 November 2019

App uses Azure cloud and geolocation services to help customers find their perfect product

H&M embraces Microsoft Surface 2, Teams and more in new store

H&M embraces Microsoft Surface 2, Teams and more in new store
By Elly Yates-Roberts | 01 November 2019

Outlet in Berlin has been designed to provide an enhanced shopping experience

B2B retailers plan to personalise the digital experience, says Episerver

B2B retailers plan to personalise the digital experience, says Episerver
By Elly Yates-Roberts | 29 October 2019

According to a new report, decision makers are looking to automation and AI to meet expectations

What to expect from the White Label World Expo 2019

What to expect from the White Label World Expo 2019
By Elly Yates-Roberts | 25 October 2019

Industry expert Andrew Busby will share his knowledge about retail and the modern consumer

Theme picker