Microsoft helps Operation Smile carry out its mission to change lives

Sean Dudley
Sean Dudley
By Sean Dudley on 16 September 2015
Microsoft helps Operation Smile carry out its mission to change lives

International medical charity Operation Smile is changing the lives of young people with cleft lips and cleft palates with the help of Microsoft technology.

The organisation provides surgery for patients whose families would otherwise not be able to afford medical procedures to repair such conditions.

Cleft lips and cleft palates can bring about physical challenges such as malnourishment and speaking difficulties, as well emotional problems caused by isolation and bullying.

Many of the world’s poorest people do not have access to basic surgical care, and only 4% of the 234 million surgical procedures that take place around the world each year are for the poorest third of the global population.

Operation Smile uses Microsoft Office 365 to help streamline communication and collaboration, enabling users to organise and coordinate surgical missions, volunteers, and staff around the world. Tools such as Microsoft Lync also help geographically dispersed teams work together using video meetings, and Microsoft OneDrive allows staff to share documents and keep everything up to date in one place.

Operation Smile has provided free reconstructive surgery since 1989 in Vietnam, helping more than 30,000 patients. A mission has just taken place in the country’s capital, Hanoi, and saw around 100 volunteers including plastic surgeons, anesthesiologists, pediatricians, nurses, dentists and other medical professionals working together to heal more patients and provide children with a better future.

Erwin Visser, general manager, Enterprise Audience Marketing at Microsoft, said: “The volunteer work we do with Operation Smile is one of the many ways we can help empower health professionals and patients with technology and make a real impact for better health and greater wellbeing.”

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