Case study | Public sector Westminster City Council resolves almost 90 per cent of queries using Copilot chatbots
News | Financial services BPM adopts Microsoft 365 Copilot to build AI agents for tax and assurance teams
News | Financial services Germany’s Akbank migrates its core retail and private banking systems to cloud platform Mambu
News | AI Microsoft’s 2026 Work Trend Index Annual Report highlights rise of AI-powered ‘Frontier Firms’