Artificial intelligence (AI), internet of things (IoT), 5G and cybersecurity technologies have the potential to transform operations in 2020, according to Frost & Sullivan. The company shared its predictions at its Asia-Pacific ICT Outlook 2020 in Singapore.

According to the research, cyberattacks have been increasing in severity and frequency since 2018. As a result, customers are beginning to prioritise data privacy and enterprises must provide better protection or else face the consequences. These providers need to understand security gaps and invest strategically.

“Security maturity is not solely about technology, and we must look at organisational culture, processes and individual behaviours, as well as our journey to the cloud to understand how to properly secure enterprises today,” said Jarad Carleton, cybersecurity global programme leader at Frost & Sullivan. 

IoT and the cloud also featured in the research. Nishchal Khorana, director of ICT at Frost & Sullivan, discussed how firms should focus on building a connected enterprise to achieve sustainable growth and business differentiation.  

“Enterprises will witness a significant transformation over the next few years in the technology landscape with convergence amongst cloud deployments and IoT technologies, creating new opportunities for ICT and data centre providers,” said Khorana. “However, the monetisation of these opportunities will also demand providers to invest in innovation, redefine their value proposition, and go-to-market strategies.” 

Frost & Sullivan also highlighted that enterprises are working to understand monetisation strategies for 5G. According to Quah Mei Lee, the firm’s associate director of ICT, organisations must reassess how they meet industry needs to tap into the potential of 5G. 

The research also showed that while AI implementation and success is growing, companies still face issues around privacy, ethics and governance. 

Read the full article by Frost & Sullivan. 

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