Spring 2014


Editor: Amber Stokes
Publication manager: Andy Clayton-Smith

The Spring 2014 issue of Touch is out now, focusing on Microsoft technology in government, healthcare, education and public safety and national security. In this issue, we find out how Russian Post is using Microsoft Dynamics AX to provide a single environment in which to manage all of its business processes across the entire enterprise.

Elsewhere in the magazine, we explore how public sector organisations worldwide are embracing mobile solutions that meet the demands of empowered citizens and employees, without compromising security through the use of Microsoft’s game-changing enterprise-grade Windows 8 devices and apps. This issue also features a special focus on the importance of migrating from Windows XP with its imminent end of service.

Magazine highlights


Windows 8: reflecting public sector needs

Windows 8: reflecting public sector needs

Public sector organisations need mobile solutions that meet the demands of workers and citizens without compromising security. Amber Stokes explores how the use of Windows 8 devices and apps is helping them to achieve this

Gaining efficiency in government

Gaining efficiency in government

Dan Mannion, Microsoft’s director of Public Sector Cloud Strategy, talks to Cherie Rowlands about the benefits a national cloud rollout can provide to both the government and citizen

Sign out

Microsoft’s Dan Mannion explains the first steps governments should take before implementing a hybrid national cloud


Thought leadership from ICONICS CEO Russ Agrusa and QNH’s Bjorn Schmitz

Cover story

A pillar of strength

A pillar of strength

Creating a single environment through which 9,000 employees can manage over 80 million money transfers a year is no easy feat. Lindsay James finds out how Russian Post has achieved this, thanks to the implementation of Microsoft Dynamics AX

In practice

We highlight successful Microsoft and partner technology implementations including Goizueta Business School at Emory University, Basildon Borough Council and the Dutch Public Prosecution Service

Executive insight
Executive insight

Esri’s founder and president Jack Dangermond describes his journey with the company and how its solutions are having an impact in the public sector today


A roundup of the latest public sector technology announcements, including news from industry and technology events such as the 2014 SharePoint Conference and Bett 2014, Helse Vest’s deployment of Power BI for Office 365 and an exclusive interview with a teacher using Skype in the classroom


Windows XP end of support

Windows XP end of support

Microsoft’s Reto Haeni explores the importance of migrating to a newer operating system following Windows XP end of service

On the flip side

Educational innovators reversing roles for the classroom and homework see more engaged students and improved test scores. Lindsay James reports

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About Touch

Touch is the latest addition to our suite of Microsoft industry publications and the new authority on public sector activity within the EMEA region. With news, case studies, thought leadership and features, the title offers insight into the technology advances being made by Microsoft and its partner ecosystem to offer solutions and services that make a difference.