Technology Record

The best of enterprise solutions from the Microsoft partner ecosystem

Autumn 2022

Technology Record Magazine

Production Editor: Elly Yates-Roberts
Executive Editor: Andy Clayton-Smith

This issue of the magazine will be available at a number of leading industry events around the world. If you’re attending an industry gathering over the coming months do look out for a copy of Technology Record and take the opportunity to engage with magazine staff who will also be attending.

As the Autumn 2022 issue was released, delegates from around the globe gathered in Amsterdam for Sibos, one of the leading financial services events of the year. As always Technology Record played an active role as media partner. In our main financial services feature, we talk with Microsoft’s Peter Hazou about the impact that Azure cloud services are having upon the core process of bank payments.

Despite widespread reaction to other crises such as rising energy prices, the theme of sustainability continues to be a priority for business leaders. In this issue’s cover story, we look at some the ways that cloud technologies and data are being used to help organisations reach sustainability goals while protecting profits.

In the 20 years since its launch, Microsoft Dynamics has grown from relatively humble beginnings as a suite of accounting and resource planning tools for small and medium-sized enterprises to a solution used by organisations of all sizes and across every sector. In a special Microsoft Dynamics 365 focus, Microsoft’s corporate vice president of business applications marketing Emily He tells us more about the latest iteration of the software, the partners who are helping Microsoft to power industry innovation and the customers that are using Dynamics 365 to gain real competitive advantage.

In the latest article in our series from Jeremy M. Goldberg, he focuses on the work being done to evolve the built environment in sustainable ways. In our Industrials & Manufacturing section, Microsoft’s Indranil Sircar discusses how manufacturers are using the firm's products to reimagine their supply chains to become more agile, resilient and sustainable. Elsewhere, Microsoft’s Shanthi Rajagopalan discusses how retail brands are adapting to build brand loyalty.

We also talk with Microsoft’s Simon Crownshaw about fundamental changes underway within the world of broadcasting and how Azure-based tools are driving wide-ranging innovation across the media and communications industry.

Elsewhere, there is our usual selection of news, case studies and thought leadership from Microsoft and its partners across all industries.

A packed issue! We hope you enjoy the read.

Magazine highlights

Sustainable innovation

Sustainable innovation

Cloud and data technologies can help businesses reach sustainability goals while protecting profits

Market Watch

Marketwatch

The latest news from Microsoft and its partners, including the new Microsoft Cloud for Sovereignty

A smarter way to build

A smarter way to build

Johnson Controls helped Microsoft meet Chinese sustainability goals by reducing the carbon emissions of its Beijing campus

Going green and digital

Going green and digital

Schneider Electric is uniting digital technologies and sustainability to transform urban infrastructure

Staying ahead of the curve

Staying ahead of the curve

Emily He shares how Microsoft is evolving Dynamics 365 to give customers and partners new and better opportunities

Accelerating the pace to net zero

Accelerating the pace to net zero

Businesses should consider eight key steps to reduce environmental impact, says Johnson Controls’ Mark Reinbold

Minimising supply chain disruption

Minimising supply chain disruption

Digitalisation helps firms to control supply chains and protect market share, says Terry Simpson of Nintex

Creating a happy hybrid workforce

Creating a happy hybrid workforce

David Labuskes of AVIXA highlights the importance of people, technology and change management in hybrid work environments

Industry highlights

Financial Services

The path to real-time payments

The path to real-time payments

With payments becoming real-time services, banks can meet customer demand, drive innovation and boost revenue. Microsoft’s Peter Hazou tells us more

Reimagining
the workplace

Reimagining the workplace

RSM UK uses Gamma Direct Routing for Microsoft Teams for a company-wide cultural and working-practice revolution

Manufacturing & Resources

Smart, agile, connected

Smart, agile, connected

Microsoft’s Indranil Sircar discusses how organisations are reimagining manufacturing and build agile, resilient and sustainable supply chains

Simplifying the system landscape

Simplifying the system landscape

Diehl Metering combines IoT, manufacturing execution systems and Microsoft Azure to transform manufacturing IT

Media & Communications

Objective Sustainability

The future of television

Microsoft’s Simon Crownshaw discusses how broadcasters are dealing with the transformation of media that has been accelerated by streaming

The power of predictive analytics

Finding the creative edge

Netflix’s Jean-Paul Bonjour explains why media companies must focus on creating compelling content

Public Sector

Improving life through the built environment

Improving life through the built environment

Microsoft technology is key to helping city leaders better serve residents, businesses and visitors in accessible, safe and sustainable ways

Data-driven parking

Data-driven parking

Umojo’s NexCity platform helps cities to enhance parking infrastructure, while improving revenue,efficiency and safety

Retail CG

Building brand loyalty

Building brand loyalty

Microsoft’s Shanthi Rajagopalan and Publicis Sapient’s Guy Elliott and Hilding Anderson discuss how retail brands are adapting to ensure they remain first choice for every customer

The low-down on low code

Finding the right retail philosophy

Chris Nealon of Sunrise Technologies discusses the challenges facing retailers to meet customer expectations