Indonesian state-owned Mandiri Bank is adopting Microsoft cloud and artificial intelligence (AI) technologies to help it compete in a digital-first world. The modern IT solutions will improve the bank’s customer satisfaction, risk management, employee collaboration and business processes.
The adoption of AI and intelligent cloud solutions is expected to transform Bank Mandiri’s operations, to be more efficient and effective. Microsoft’s cloud-scale infrastructure, AI and machine learning will analyse vast quantities of data to help the bank make more informed decisions and make operations more efficient and effective.
“Microsoft is pleased to help Bank Mandiri accelerate its digital transformation journey with our AI and intelligent cloud solutions,” said Haris Izmee, president director of Microsoft Indonesia. “Financial institutions will need to look to emerging technologies to find success in this new landscape, and we look forward to enable the transformation across every line of their business.”