By Alice Chambers |
Pearson will help millions of people develop the communication skills needed to succeed in their careers with Communication Coach, an AI-powered product developed in partnership with Microsoft.
Employees will be able to access Communication Coach directly within Microsoft 365 workflows to receive real-time feedback on their grammar, vocabulary, tone, expression, clarity and professional interactions. It does this by analysing speech, messages and emails across meetings, chats and emails.
“We all know that good communication skills are one of the core criteria for doing well at work,” said Vishaal Gupta, president of enterprise learning solutions at Pearson. “Communication Coach is Pearson’s way of helping people build that critical skill. By integrating helpful hints, nudges and tips into trusted products that millions of people use every day, we can dramatically scale our ability to help people progress and succeed.”
Communication Coach is being previewed at Ignite 2025, with pilots and general availability in 2026.
“Together with Pearson, we’re bringing AI skilling, tuned to the organisation’s data, directly in the flow of work, helping individuals accelerate how they learn, communicate and grow in their careers,” said Ranveer Chandra, vice president of Copilot Tuning at Microsoft. “By embedding intelligent, personalised tools into products like Teams and Copilot, we’re delivering human-centered solutions that drive meaningful progress – for every employee, in every role.”