Elly Yates-Roberts |
The Winter 2022 issue of Technology Record is out now and available to view free of charge in digital format.
As 2022 draws to a close, economic forecasts for the year ahead are, at best, challenging. The ongoing conflict in Ukraine, a slower than anticipated re-emergence of the Chinese economy from Covid-19 lockdowns and the threat of recession looming large across a growing number of countries has led many leading industry analysts to predict growth in worldwide markets of no more than two per cent for the coming year.
During this period of uncertainty, industry and civic leaders around the globe are looking to technology to drive productivity and reduce costs. As we learn in our cover story, the answer for many organisations will come from artificial intelligence. Microsoft’s Lili Cheng and Darren Bennett tell us about how the progress of intelligent technologies including mixed reality applications is empowering businesses to achieve more, and Microsoft partners explain how customers are using their solutions to succeed.
Elsewhere, we hear from recently appointed chief partner officer and corporate vice president of global partner solutions Nicole Dezen about the creation of this new role and her aspirations for Microsoft and its global ecosystem of partners in the year ahead.
As this issue of the magazine is published, the National Retail Federation prepares for its annual NRF Big Show in New York. We talk with Shelley Bransten, Microsoft’s global vice president for retail and consumer goods, about the structural resilience which digital technology is bringing to the retail industry, the innovation which is driving competitive advantage at all levels, and the tools that both Microsoft and its partners are bringing to the retail arena.
We also talk with Indranil Sircar, chief technology officer of manufacturing and supply chain at Microsoft, about the importance of weaving together digital and physical environments, while Leonard Arul and Scott Davis discuss the potential of personalised media services to improve experiences and revenue.
On top of all this, we have our usual selection of news, case studies and thought leadership across all industries. We hope you enjoy the read.
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