By Alice Chambers |
Microsoft Entra Suite is delivering a 131 per cent return on investment for organisations, according to a new report by Forrester Consulting.
For the Total Economic Impact study of Microsoft Entra Suite report, Forrester interviewed four decision makers and surveyed 119 respondents to form a composite organisation reflecting a global enterprise with 85,000 users and $28 million in annual revenue.
Forrester found that by using Microsoft Entra, the composite organisation reduced identity risk exposure by 30 per cent by enforcing consistent conditional access policies and using built-in identity protection. This resulted in a three-year, risk-adjusted present value of $535,000 in security savings.
“We went from five engineers managing identity and access management tools to just one,” said a chief financial officer and vice president of strategy in the technology industry. “Microsoft Entra Suite unified our stack and freed up resources for higher-value work.”
Also, Forrester estimates that with the Microsoft Entra Suite, the composite organisation reduced ongoing user management time by 80 per cent with automated governance and lifecycle workflows. This yielded a three-year, risk-adjusted present value of $4.6 million in IT time savings.
“Onboarding used to take hours,” said a head of software and IT in the technology industry. “Now it’s under 30 minutes. That’s a massive time savings across thousands of users.”
The report also states that the composite organisation decreased the number of password reset help desk tickets by 90 per cent, reducing annual tickets from 80,000 to 8,000 per year. This reduction yielded a three-year, risk-adjusted present value of $2.6 million in avoided costs.