How Kyndryl is harnessing AI for climate action Faith Taylor encourages organisations to prioritise sustainability in their corporate strategies and leverage technologies that automate processes to meet their net-zero targets
Gabe Rivero on delivering quality customer experiences The executive explains how Avaya is helping its clients to improve their customer experience with cloud-based contact centre solutions
Optimising cloud and edge resources in the video industry Olga Kornienko explains how EZDRM is leveraging its extensive experience in digital rights management and cloud-based architectures to deliver innovative solutions to help its video industry clients overcome the challenges they face
Improving the call centre experience in the financial services sector Microsoft’s Chris Caile explains how financial services organisations can develop approaches to better engage and empower their call centre agents to work effectively
Feature | Media How edge technology is helping to deliver media content to the most remote places in the world
Interview | Public sector Using technology to boost healthcare efficiency: a discussion with Trent Sanders
Interview | Retail Using Dynamics 365 can empower retailers, according to Andrew Reeck and Chris Segurado
News | Automotive Sony Honda Mobility to ‘redefine’ the driving experience with Microsoft AI-powered personal agent
News | Communications Rick Lievano shares how Microsoft and its partners are supporting the telecommunications industry