“The metaverse will feature in every aspect of our personal and professional lives,” says Jeff Kagan The tech analyst shares his insights into the challenges and opportunities that the metaverse will bring
‘Bad audio is bad business’: how EPOS is transforming the modern workplace Joe Debold tells Technology Record about the use of next-generation technology and artificial intelligence to create optimal listening experiences
‘Digital thread technologies are powering manufacturing transformation’ PTC’s Steve Dertien discusses how the combination of digital thread and digital twin technologies can help manufacturers to reach their transformation goals quickly and effectively
Managing an avalanche of returns with artificial intelligence As more products than ever are returned, retailers need a smarter, more connected approach to customer engagement, says Seb Reeve of Nuance Communications
Viewpoint | Big data How intelligent automation can bridge the gap between unstructured data and effective information
Interview | Communications Attilio Licciardello says customers are even less patient since the pandemic