The Record

Bob Dehaven: Microsoft

Winning the heart of customers is becoming increasingly difficult for comms and media companies, a problem which is compounded by the fact that audiences have access to tens of thousands of channels on a wide variety of different platforms.

In the following pages, Tony Emerson tells us how Microsoft’s rich media on demand solution is helping new players to increase customer loyalty and grow at unprecedented rates. Meanwhile, Rainer Kellerhals explains how, by putting their customers at the centre of their business processes, telco companies will be far better equipped for the future.

Download a PDF of the Communications and Media services section of the Winter 2016 issue of The Record magazine.

Karen Cone: Microsoft

In today’s financial services industry, digital transformation holds countless possibilities. New technologies are emerging at an exponential rate, and those pioneering banks and insurers that are embracing them are undoubtedly reaping the rewards.

In this issue, we take an in-depth look at how such technology solutions are driving digital transformation. We explore how blockchain is driving the collaborative economy; how banks are accelerating their move to the cloud; and how new solutions are optimising customer and distributor experiences in insurance. Plus, don’t miss the exclusive interview with Efma’s Vincent Bastid, who explains how collaboration across financial services is fundamental for all players operating in retail banking today.

Download a PDF of the Financial Services services section of the Winter 2016 issue of The Record magazine.

Çaglayan Arkan: Microsoft

Connectivity is proving to be a real game changer for manufacturing and resources businesses. Connecting people, for example, can drive transformation in more ways than one, as we find out in the special field services feature on page 76 led by Michel Putnik.

Connecting processes, meanwhile, can help facilitate collaboration and breaks down silos, as Anne Asensio from Dassault Systèmes tells us on page 94. And connecting data points, as we discover in the Planet Dryers case study on page 98, can speed up design processes and dramatically improve efficiency.

Download a PDF of the manufacturing section of the Winter 2016 issue of The Record magazine.

Per Bendix Olsen: Microsoft

Across the public sector, digital transformation is opening up a raft of new possibilities. Governments are more efficient, healthcare workers are more empowered and education leaders are able to promote new ways of learning. However, as Toni Townes-Whitley warns in the exclusive interview on the following pages, there’s a significant chunk of the population that don’t have access to advanced technologies.

Read on to discover how Microsoft is ensuring that technological disruption generates opportunity for everyone, everywhere – regardless of age, gender, ability or income.

Download a PDF of the Public Sector services section of the Winter 2016 issue of The Record magazine.