Seven steps insurers must take to stay ahead in a digital world

Seven steps insurers must take to stay ahead in a digital world
By Elly Yates-Roberts | 12 November 2018

New research from Coeo outlines the reasons why data is an insurer’s most valuable asset

Exergy now part of Microsoft’s co-sell initiative

Exergy now part of Microsoft’s co-sell initiative
By Lindsay James | 29 October 2018

New growth path for SilverBridge Holdings’ policy administration solution

Faster, better, cheaper: meeting the needs of the modern insurer

Faster, better, cheaper: meeting the needs of the modern insurer
By Guest | 25 October 2018

Mark Brown from Willis Towers Watson says standalone technologies do not meet the needs of the modern insurer. Forward-thinking companies are instead implementing smarter tools – integrated systems that enable them to work faster, better and cheaper

Mark Brown from Willis Towers Watson says pioneering companies are implementing smart tools 

Insurance firms plan to significantly increase collaboration with insurtechs

Insurance firms plan to significantly increase collaboration with insurtechs
By Rebecca Gibson | 02 October 2018

Efma and Capgemini report suggests partnerships will redefine customer experience and business models

Same tune, but different key? Insurers adapt for a digital world

Same tune, but different key? Insurers adapt for a digital world
By Guest | 24 August 2018

Stephen Hollands from Willis Towers Watson says that, for all the disruptive changes that may arise from technological and data innovation, the core requirements for underwriting risk haven’t really changed so much

Willis Towers Watson's Stephen Hollands says underwriting risk requirements haven’t really changed

Is digital transformation so hard to achieve?

Is digital transformation so hard to achieve?
By Guest | 09 August 2018

Dionisis Poulis from Diastasys says that, while the insurance industry is lagging behind other sectors when it comes to digital transformation, this can change with help from the cloud

Dionisis Poulis from Diastasys explains how the cloud can help insurers' digital transformation efforts

How Microsoft solutions are changing the game for insurers

How Microsoft solutions are changing the game for insurers
By Jacqui Griffiths | 08 August 2018

Insurance firms are leveraging the cloud to manage risk, increase efficiency and enhance the customer experience – and Microsoft solutions are making this possible

Firms are using the cloud to manage risk, increase efficiency and enhance the customer experience

Why insurers’ digital strategies depend on the cloud

Why insurers’ digital strategies depend on the cloud
By Guest | 01 August 2018

Successful customer-focused insurance business models require embracing the ubiquity of cloud innovations and leveraging the power of cloud-native design for enterprise applications, says Mike Dwyer from EIS Group

Mike Dwyer from EIS Group highlights the benefits of cloud-native design for enterprise apps

What are the benefits of cloud-based core systems?

What are the benefits of cloud-based core systems?
By Guest | 23 July 2018

A cloud-based, unified core and digital platform is the key to a customer-focused business model says Glenn Lim from EIS Group

EIS Group's Glenn Lim says they're the key to a customer-focused business model

Zurich Insurance to digitise workplace with help of DXC Technology

Zurich Insurance to digitise workplace with help of DXC Technology
By Rebecca Gibson | 03 July 2018

Employees to benefit from consumer-like workplace solutions, PC device management and Windows 10

SilverBridge deploys Microsoft Power BI solution for Hollard Life Namibia

SilverBridge deploys Microsoft Power BI solution for Hollard Life Namibia
By Rebecca Gibson | 24 May 2018

Platform provides Namibia-based insurance firm with real-time actionable insights from its data

Insurers must reshape their workforces to maximise growth, says Accenture

Insurers must reshape their workforces to maximise growth, says Accenture
By Elizabeth Robinson | 11 May 2018

Investing in AI could increase revenues by 17% and employment by 7% over next five years

Willis Towers Watson study highlights surge in insurtech M&As in Asia

Willis Towers Watson study highlights surge in insurtech M&As in Asia
By Elizabeth Robinson | 16 April 2018

Research found that transaction volume reached US$460 million in 2017, over three times that of 2016

Six ways to create a memorable customer experience

Six ways to create a memorable customer experience
By Lindsay James | 19 February 2018

Experts offer valuable insight into how companies can exceed expectations and boost the bottom line 

Ordnance Survey trials Microsoft AI to reduce home insurance premiums

Ordnance Survey trials Microsoft AI to reduce home insurance premiums
By Elizabeth Robinson | 15 February 2018

Machine learning technology can accurately identify different roof types 


Mastering the art of empowering innovation in insurance

Mastering the art of empowering innovation in insurance
By Guest | 02 February 2018

Matej Pfajfar from Adacta explains why a future-proof core system is essential for innovation

Matej Pfajfar from Adacta explains why a future-proof core system is essential for innovation

Connecting the customer experience in the insurance industry

Connecting the customer experience in the insurance industry
By Guest | 25 January 2018

Heloise Rossouw, senior consultant at Willis Towers Watson, discusses insurers’ new gold standard for customer service which requires a seamless back office that connects customer data and insights with service delivery and value

Heloise Rossouw from Willis Towers Watson discusses insurers’ new gold standard for customer service 

How SaaS is transforming the insurance industry

How SaaS is transforming the insurance industry
By Guest | 24 November 2017

Software as a service (SaaS) and the cloud have become essential components to grow a business in the digital environment. Patrick Ashton, managing executive of Cirrus, a subsidiary of the SilverBridge Group, believes that insurers across Africa will significantly benefit from this shift in approach.

Patrick Ashton of Cirrus explains the advantages of software as a service and the cloud 

IASA creates a Virtual Business Show for its members

IASA creates a Virtual Business Show for its members
By Guest | 02 October 2017

IASA volunteers Scott Bowen and Jose Loera tell us how the new platform will complement the annual business show and help insurance carriers find the best products

IASA shares how the platform will complement its annual business show and help insurers find products

Collaboration key to industry success, finds 2017 World Insurance Report

Collaboration key to industry success, finds 2017 World Insurance Report
By Lindsay James | 13 September 2017

The report by Capgemini and Efma finds partnerships will help insurers meet customer needs