Microsoft Dynamics CRM Online for the US Government is now generally available.
The solution, which is specifically targeted at US Government workers, was first mentioned at the Government Cloud Summit event, which took place towards the end of 2014. At the time, Bob Stutz, corporate vice president of Microsoft Dynamics CRM, explained that Dynamics CRM Online for Government would “provide a secure environment for government organisations to collaborate in real time, leveraging an agile platform that is built for rapidly changing business requirements.”
The online case management solution is based on the Microsoft Dynamics public cloud offering and has been designed to be FedRAMP compliant. It also allows government customers to deploy their current solutions both on premises and in the cloud through hybrid cloud capabilities, and through integration with Microsoft Azure and Office 365 government community clouds.
According to Kirill Tatarinov, executive vice president of the Microsoft Business Solutions Group, this release is a significant step in Microsoft’s journey to “provide government customers the same functionality that millions of businesses now enjoy – delivered as a service from a secure, government community cloud.”
Customers such as King County, Washington are already using Dynamics CRM Online to benefit from greater efficiencies, cost savings and improved productivity.