GCI wins Skype for Business contact centre contract with Shelter

GCI wins Skype for Business contact centre contract with Shelter
By Elizabeth Robinson | 19 April 2018

Move will allow the charity to use cloud-based technology to run a more flexible contact centre 

Why achieving unified commerce should be a priority

Why achieving unified commerce should be a priority
By Guest | 18 April 2018

Samir Belkhayat from Cegid discusses retail’s digital revolution and the changing needs of customers

Microsoft releases new intelligent security innovations

Microsoft releases new intelligent security innovations
By Elizabeth Robinson | 18 April 2018

Solutions will help businesses manage cybersecurity threats aimed at IoT and edge devices

How Styla is helping retailers to create the perfect product stories

How Styla is helping retailers to create the perfect product stories
By Guest | 18 April 2018

Artificial intelligence is changing the face of retail by preventing its total disruption, says Styla’s founder and CEO Philipp Rogge

Artificial intelligence is changing the face of retail by preventing its total disruption, says Philipp Rogge

A new approach to cloud service delivery

A new approach to cloud service delivery
By Rebecca Gibson | 18 April 2018

Italy’s biggest cloud distributor uses interworks.cloud platform to expand and automate its Microsoft Cloud Services delivery channel for more than 12,000 resellers

Computer Gross uses interworks.cloud platform to expand its Microsoft Cloud Services channel 

Cloud2 launches new services built on cloud-based Power BI

Cloud2 launches new services built on cloud-based Power BI
By Elizabeth Robinson | 17 April 2018

Solutions allow users to see their organisation’s data in interactive ways

Willis Towers Watson study highlights surge in insurtech M&As in Asia

Willis Towers Watson study highlights surge in insurtech M&As in Asia
By Elizabeth Robinson | 16 April 2018

Research found that transaction volume reached US$460 million in 2017, over three times that of 2016

Empowering employees with new technologies

Empowering employees with new technologies
By Lindsay James | 13 April 2018

Successful businesses are leveraging the power of Microsoft technologies to empower employee collaboration from anywhere, on any device, providing easy access to the apps and data they need, while mitigating security risks

Successful businesses are leveraging Microsoft solutions to empower employee collaboration 

Microsoft previews strategies to be showcased at Hannover Messe 2018

Microsoft previews strategies to be showcased at Hannover Messe 2018
By Elizabeth Robinson | 13 April 2018

Caglayan Arkan says AI, intelligent apps and cloud solutions will be areas of focus

UC EXPO unveils opening keynote speakers for 2018 event

UC EXPO unveils opening keynote speakers for 2018 event
By Elizabeth Robinson | 12 April 2018

Social engineering expert Christopher Hadnagy and Snorre Kjesbu of Cisco will open this years’ event

The Spring 2018 issue of The Record is out now!

The Spring 2018 issue of The Record is out now!
By Lindsay James | 12 April 2018

Topics covered include employee collaboration, the move towards 5G networks, open banking and more 

Industrial IoT and the future of machinery pricing

Industrial IoT and the future of machinery pricing
By Guest | 12 April 2018

Deddy Lavid Ben Lulu, the CTO of Presenso, discusses a new service model for equipment manufacturers

Presenso’s Deddy Lavid Ben Lulu discusses a new service model for equipment manufacturers

C3 IoT teams with Microsoft to accelerate AI in enterprises

C3 IoT teams with Microsoft to accelerate AI in enterprises
By Elizabeth Robinson | 12 April 2018

Partnership will deliver technology and market initiatives to increase IoT application development

Culture is key to digital transformation, says Microsoft Germany

Culture is key to digital transformation, says Microsoft Germany
By Elizabeth Robinson | 11 April 2018

Study finds that better support, clear communication and actionable decisions are needed

VeriPark joins BIAN to help standardise Open Banking framework

VeriPark joins BIAN to help standardise Open Banking framework
By Elizabeth Robinson | 10 April 2018

Financial software provider will work with non-profit group to simplify the core banking architecture 

Microsoft reveals images of HoloLens prototypes

Microsoft reveals images of HoloLens prototypes
By Elizabeth Robinson | 09 April 2018

The mixed reality device is now used by organisations operating in many sectors across the world 

Why manufacturers should leverage IoT to dominate the market

Why manufacturers should leverage IoT to dominate the market
By Guest | 09 April 2018

Ian Richter, technical writer at Seebo, says abundance of options can deter decision makers from adopting the tech

Ian Richter from Seebo says abundance of options can deter decision makers from adopting the tech

Microsoft releases new security updates for Office 365

Microsoft releases new security updates for Office 365
By Elizabeth Robinson | 06 April 2018

Features will help protect users from cybercrime such as ransomware attacks

Microsoft makes breakthrough in AI-powered chatbot conversation

Microsoft makes breakthrough in AI-powered chatbot conversation
By Elizabeth Robinson | 06 April 2018

XiaoIce can now communicate in both directions simultaneously and respond more quickly to users

Jet Reports to release tool for Dynamics 365 Business Central

Jet Reports to release tool for Dynamics 365 Business Central
By Elizabeth Robinson | 05 April 2018

Solution will make it easier to create and run financial reports in Microsoft Excel