An intelligent experience: Brian Mistretta on AI in customer services The NICE executive discusses why AI has quickly become an essential tool for delivering an outstanding customer experience
Kya Shoar and Pancho Del Valle discuss combining process intelligence with AI agents Celonis executives explain how this fusion of technology improves business operations
Six key ways to secure manufacturing operations Xavier Mesrobian of Skkynet shares how manufacturers can secure critical processes against cyberattacks while evolving their operations
Zebra Technologies’ Parth Thakker reveals how to optimise inventory management Technologies such as AI, machine learning and RFID are helping to address the complexities of retail stock control