Creating solutions for the city, by the city

A unified ticketing and payments platform should help urban leaders address the challenges of an uncertain future

Shyam Sunder
By Shyam Sunder on 01 December 2021
Creating solutions for the city, by the city

The pandemic has led to changes of mindset impacting several mobility-focused start-ups, in particular, in relation to their acquisitions by automotive businesses. The chip shortage has created further difficulties, too. The result is multiple new approaches, with global enterprises such as Volkswagen, BMW and Daimler all changing their mobility investments in recent months. 

In a very real sense, the pandemic has got these firms at a crossroads in terms of what these acquisitions mean for the present and future. With the rise in working from home, many have started to wonder where the next disruption in automotive will come from. 

In the public transportation space, we are still focused on cities, with and without lockdown rules, and how people’s movements need to be managed: what is essential for commuters and riders, and the best collaborations between public transport organisations. We have seen public and private operators work together to help passengers travel their whole journey in a unified way, across different modes of transport. These options are still in trial stages and early integrations have not yet succeeded in attracting the necessary volume of riders and commuters.

There is no one solution that fits all. The entire mobility market is led by independent players in micro-mobility, shared mobility or car-sharing platforms. However, none have moderated a ‘for the city, by the city’ initiative. 

PayiQ has been playing a pivotal role in ‘for the city, by the city’ with public transport authorities. Our ticketing and payments infrastructure platform has delivered digitisation initiatives for operators, giving them an integrated ecosystem to orchestrate door-to-door options across districts and cities that require economical options. In the coming months PayiQ is gearing up to deliver several integration ecosystem programmes with its open license agreement partners in Russia and Central Asia.

Shyam Sunder is vice president of global sales at PayiQ 

This article was originally published in the Autumn 2021 issue of Technology Record. To get future issues delivered directly to your inbox, sign up for a free subscription.

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