Detego launches mobile, chatbot and AI solutions for retailers

Elizabeth Robinson
By Elizabeth Robinson on 30 November 2017
Detego launches mobile, chatbot and AI solutions for retailers

European retail software vendor Detego will showcase its new digital in-store solutions for retailers at NRF, the retail industry event which will take place on January 14-16 2018 in New York.

Hosted on Microsoft Azure, Detego’s mobile solution offers faster access to the benefits of digital connectivity. Meanwhile, Detega, a new chatbot which leverages Microsoft’s Bot Framework, supports customers throughout their shopping experience.

Detego claims that its software, in combination with radio-frequency identity (RFID) tags, will improve inventory accuracy and on-shelf availability to above 98% - compared to the industry average of 75%.

Detego is also releasing a streamlined version of its full product suite so that retailers can experience the advantages of RFID-enabled merchandise management, which include reducing the number of markdowns and gaps on shelves.

“The launch of Detego’s InStore Lean Edition provides a quick-start solution that’s productive within hours, not weeks or months, without the complexities typical of most IT implementations,” said Michael Goller, Detego CEO. “Fully hosted and managed in the cloud, it is being targeted at retail chains, pop-up stores, franchisees and brand store owners who want to benefit from modern in-store technologies without the need to invest in fully fledged, large-scale IT projects.”

The new software is highly scalable, allowing retailers to start with a few stores and scale to hundreds or even thousands within a short period of time.

Additional features can be added in the future, including retail analytics, omni-channel services such as ‘click&collect’, and other consumer engagement and supply chain applications.

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