Enabling hybrid collaboration for better customer experiences

Enabling hybrid collaboration for better customer experiences
By Ed Grant | 12 November 2021

Customers want more from the businesses that serve them and a more connected, holistic communication platform could be the answer

Connected communication platforms could be the answer for improving customer services

Breaking new frontiers for frontline workers

Breaking new frontiers for frontline workers
By Rebecca Gibson | 15 October 2021

Microsoft’s Anya Minbiole outlines how empowering employees can help retailers to boost workforce productivity and develop innovative customer experiences to ensure success in the rapidly evolving retail environment

Anya Minbiole outlines how Microsoft technology can improve customer experiences 

Digitally driven value is transforming the world of manufacturing

Digitally driven value is transforming the world of manufacturing
By Jacqui Griffiths | 26 July 2021

Digital transformation is enabling manufacturers to create innovative, value-added business models that keep them ahead of the competition, says Microsoft’s Colin Masson

Digital transformation is helping manufacturers stay ahead of the competition, says Microsoft’s Colin Masson

Solgari launches WhatsApp integration for customer communication

Solgari launches WhatsApp integration for customer communication
Pexels/Cottonbro/Solgari
By Elly Yates-Roberts | 25 May 2021

New feature will enable Solgari customers to use WhatsApp to interact with their own clients

Solgari deepens integration with Microsoft Dynamics 365

Solgari deepens integration with Microsoft Dynamics 365
Unsplash/Microsoft Edge/Solgari
By Elly Yates-Roberts | 21 January 2021

Move will deliver new conversation intelligence features within the Microsoft solution

Survive or thrive in the aftermath of a crisis

Survive or thrive in the aftermath of a crisis
iStock
By John Colgan | 20 January 2021

Organisations across all industries are looking to third-party companies to leverage automation, enable remote work and make more informed decisions

Third-party companies are helping firms leverage automation to enable remote working

Ferranti and Solgari combine Dynamics 365 utilities solutions

Ferranti and Solgari combine Dynamics 365 utilities solutions
By Elly Yates-Roberts | 17 April 2020

Solgari’s all-channel communications solution will be available within the MECOMS 365 platform

Theme picker