Delivering new levels of citizen engagement

Over the last 15 months, governments around the world have had to rapidly adapt their services to communities. Julia Glidden gives an insight into some of the ways that Microsoft and its partner ecosystem are enabling change

Julia Glidden shares how Microsoft and its partners are driving change in government services  
 

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Embracing change: a new era for the public sector

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Technology is enabling public sector organisations to pivot from process-led to citizen-centric service provision. Microsoft’s Julia Glidden shares how the firm’s products and partnerships have driven this change during a global crisis

Julia Glidden discusses the role of Microsoft’s products and partnerships during a global crisis
 

ICS.AI helps Southampton City Council deliver better public services

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AI-infused chatbot SOBOT has seen 90 per cent success rate in answering citizens questions

Microsoft technology is realising the smart city (r)evolution

Intelligent tools like the internet of things and artificial intelligence are delivering governmental and public sector services that, until recently, could only be dreamed of

Intelligent tools like IoT and AI are delivering ultra-modern governmental and public sector services 

Servent is democratising the cloud for public sector organisations

Cloud architect Nathan Bird explains how the firm helps its customers stop falling prey to the costly ways of legacy infrastructure and become proactive, modern workplaces

Nathan Bird explains how its services help customers become proactive, modern workplaces

Avanade acquires Altius to expand industry reach

Deal will help firms grow their data and AI offerings in retail, travel and public sector

Microsoft and BRAC bring vocational training to Bangladesh’s youth

Skills Development Programme will cover graphic design, electrical installation and maintenance

Microsoft announces new Azure features at Smart City Expo 2019

Firm is using the cloud to improve urban mobility, water quality and share real-time weather info

The Autumn 2019 issue of The Record is out now!

Find out more about Sibos 2019 and the impact of AI on financial services, retail and the public sector