“Utilities sector underestimates power of automation,” says Capgemini

New report shows that the few firms that are using the tech are seeing great value from it

AI provides US$300 billion opportunity for retail firms, finds Capgemini

Recent study reveals the value of artificial intelligence when implemented correctly 

Cashless transactions to keep rising, predict Capgemini and BNP Paribas

Digital payment options from bigtechs and fintechs driving growth, especially in developing markets 

Insurance firms plan to significantly increase collaboration with insurtechs

Efma and Capgemini report suggests partnerships will redefine customer experience and business models

Intelligent automation in financial services to generate US$512bn by 2020

Capgemini report finds AI and robotic process automation can cut costs and drive revenue

68% of businesses report high demand for digital skills, says Capgemini

Research reveals corporate demand for cybersecurity is rising faster than internal supply

Capgemini study says artificial intelligence transforms business

Consulting firm provides recommendations for AI investment decisions

81% of people would spend more for a better experience, says Capgemini

Firms with closely linked business and customer experience operations win big, finds report

Growth returns to the payments industry, finds World Payments Report

Report from Capgemini and RBS finds that global non-cash payments are up by nearly 10%

The connected omni-channel shopping experience: open all hours

Karen McCandless finds out how the right technology can enable retailers to serve consumers at any point of their shopping journey anywhere and on any device in a consistent, personal and differentiated way

The right technology can enable retailers to serve consumers at any point of their shopping journey anywhere and on any device