Salesforce to use Microsoft Azure to power its Marketing Cloud

Salesforce to use Microsoft Azure to power its Marketing Cloud
By Elly Yates-Roberts | 15 November 2019

Firm will also connect its customer relationship management records with Microsoft Teams

ERA uses ClickLearn to drive Dynamics 365 adoption

ERA uses ClickLearn to drive Dynamics 365 adoption
By Elly Yates-Roberts | 15 October 2019

Consultancy firm is improving customer relationship management with e-learning platform

PopcornApps’ launches Dynamics-based CRM solution for airlines

PopcornApps’ launches Dynamics-based CRM solution for airlines
By Elly Yates-Roberts | 09 October 2019

New solution features tools for reservation management, marketing and disruption handling

Pursuing an all-digital growth strategy

Pursuing an all-digital growth strategy
By Jacqui Griffiths | 30 September 2019

MECOMS helped Sorgenia, an independent Italian utility company, to transform its IT infrastructure

MECOMS helped Sorgenia, an independent Italian utility company, to transform its IT infrastructure

Five ways to train a workforce more effectively

Five ways to train a workforce more effectively
By Michael Randrup | 19 September 2019

Microsoft Dynamics is a great tool, but only if users have been properly trained

BE-terna joins ClickLearn Authorized Partner Program

BE-terna joins ClickLearn Authorized Partner Program
By Elly Yates-Roberts | 30 August 2019

The company is using the solution to build closer client relationships and enhance customer satisfaction

Record numbers expected at this year’s User Group Summit

Record numbers expected at this year’s User Group Summit
By Elly Yates-Roberts | 21 August 2019

Over 7,000 attendees will learn about Microsoft Dynamics 365, AX, CRM, Power BI and PowerApps

The end game of manufacturing’s automation pyramid

The end game of manufacturing’s automation pyramid
By Stefan Reuther | 14 August 2019

COPA-DATA’s CSO explains why IT/OT convergence will bring an end to the traditional engineering concept

Transform banking with Microsoft's accelerator co-created with VeriPark

Transform banking with Microsoft's accelerator co-created with VeriPark
By Elly Yates-Roberts | 26 July 2019

Microsoft has released a whitepaper on how clients can use its accelerator to drive innovation

Putting the ‘super’ back in Super Bock Group

Putting the ‘super’ back in Super Bock Group
By Lindsay James | 15 July 2019

When the Portuguese brewing firm sought a new, modern intranet to match its external positioning as a vibrant and innovative company, Microsoft partners BindTuning and DevScope delivered a solution. Experts from across the businesses outline the secrets to the project’s success

Experts from the brewing firm, BindTuning and DevScope outline the secrets to the project’s success 

West Mercia Police to implement live chat solution to help victims of crime

West Mercia Police to implement live chat solution to help victims of crime
By Lindsay James | 08 April 2019

Technology to be hosted on the Microsoft Azure cloud and will use Dynamics 365 CRM

VakıfBank chooses VeriPark to promote doorstep banking

VakıfBank chooses VeriPark to promote doorstep banking
By Rebecca Gibson | 15 March 2019

Bank has achieved eight times faster loan processing and has received 600,000 new applications in just 18 months as a result

Bank has achieved faster loan processing and has received 600,000 new applications in just 18 months

Supporting the support workers of St John Ambulance

Supporting the support workers of St John Ambulance
By Rebecca Gibson | 11 February 2019

UK charity is using a Microsoft Dynamics 365 CRM solution from eBECS to transform how it manages interactions with customers and volunteers

UK charity uses Microsoft Dynamics 365 CRM solution from eBECS to transform interaction management 

Coservit solutions provide ‘smarter routes to sales growth’

Coservit solutions provide ‘smarter routes to sales growth’
By Elizabeth Robinson | 01 September 2017

LeadSeed and ServiceNav software for sales growth is now available to Microsoft partners

LeadSeed and ServiceNav software for sales growth is now available to Microsoft partners

How Beyond Bank Australia is creating better customer relationships

How Beyond Bank Australia is creating better customer relationships
By Rebecca Gibson | 09 August 2017

DXC Technology is helping the Australian bank to improve how it interacts with individual customers by deploying Microsoft Dynamics CRM

DXC Technology is helping the Australian bank to improve how it interacts with individual customers

How to interact with customers in an intelligent way

How to interact with customers in an intelligent way
By Guest | 30 March 2017

Chad Hamblin from Microsoft explains how banks are exploring the benefits of combined CRM analytics solutions so they can understand individual customers’ current and future needs, and act on them

Microsoft's Chad Hamblin explains how banks can benefit from combined CRM analytics solutions 

The benefits of proactive CRM for the insurance sector

The benefits of proactive CRM for the insurance sector
By Rebecca Lambert | 20 March 2017

By using the latest customer relationship management solutions, insurers can put the customer at the heart of their business and reap significant rewards. Dennis Vanderlip is joined by a number of key Microsoft partners to tell us more

Those insurance companies that put the customer at the heart of their business will reap significant rewards

Automating document management at Ex Arte

Automating document management at Ex Arte
By Rebecca Gibson | 29 December 2016

An Vander Aa highlights how Ex Arte is helping customers to optimise their operations by automating document management processes

An Vander Aa explains how Ex Arte is helping customers to optimise their operations

What is the manufacturing (r)evolution?

What is the manufacturing (r)evolution?
By Guest | 20 April 2016

This year’s Hannover Messe event will see companies from around the world demonstrate how the manufacturing industry is adapting to the demands of customers. Colin Masson discusses the areas in which Microsoft’s business solution portfolio is making a critical difference

How Microsoft’s business solution portfolio is helping to make a critical difference

Forbes Global 2000 firms spend US$2.4 trillion on digital sales tools

Forbes Global 2000 firms spend US$2.4 trillion on digital sales tools
By Rebecca Gibson | 12 April 2016

Despite adopting digital tools, many firms have yet to maximise their potential, says Accenture

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