Wiltshire Council is using Microsoft virtual assistants to free up staff time

Wiltshire Council is using Microsoft virtual assistants to free up staff time
By Elly Yates-Roberts | 24 July 2019

UK council assures that no jobs will be lost and staff will be trained with digital skills 

Five technologies transforming retail in 2019

Five technologies transforming retail in 2019
By Elly Yates-Roberts | 21 February 2019

Mercato Solutions’ Cristina Ionita explains how virtual assistants and AI will revitalise the industry

Cognitive systems to help insurers improve customer experience

Cognitive systems to help insurers improve customer experience
By Rebecca Gibson | 03 August 2017

IDC says chat bots, virtual agents and robo advisors could expedite and improve operations