Enhancing digital customer experiences

René Aerdts from DXC Technology explains why retailers must consider five factors if they want to create omnichannel platforms that deliver a truly connected and improved shopping journey

DXC Technology’s René Aerdts explains how retailers can create omnichannel platforms for a connected shopping journey

European companies to spend US$3.5 billion per year on blockchain by 2022

IDC predicts the region will become the world's second-largest investor in the technology

Robotics is the highest priority for technology investment, says IDC

New report finds 50% of respondents placed robotics as their key business focus

Number of augmented and virtual reality headsets to grow 58% by 2021

IDC predicts worldwide shipments of devices like Microsoft HoloLens will hit almost 100 million units

US$1.2 trillion to be spent on digital transformation in 2017

IDC report forecasts that spending will reach US$2 trillion by 2020

IDC reveals worldwide robotics predictions

IDC predicts logistics, health, utilities and resources sectors will use robots by 2019

Cognitive systems and AI revenues to hit US$47 billion in 2020, says IDC

Banking, retail, healthcare and discrete manufacturing to spend most on AI this year

Augmented and virtual reality revenues to hit US$162 billion in 2020

IDC predicts sales of AR/VR hardware will generate 50% of worldwide revenues from 2016-2020

Digital transformation key to retail success

New IDC MaturityScape aims to help retailers create digital road map to better serve customers

Wearable devices shipments to reach 101.9 million units this year

IDC report predicts Windows Holographic will lead growth of eye-worn devices