How the latest collaboration software is transforming customer service

Enghouse Interactive’s Jeremy Payne explores how technology is bringing people together

Microsoft launches Surface Hub 2S for enhanced business collaboration

Device uses Windows 10, Teams, Office 365, Whiteboard and the cloud to improve team productivity

Why choose AX for Pharma’s Dynamics 365 solution?

Pharmaceutical companies all over the world are choosing AX for Pharma Dynamics 365 thanks to its unique capabilities designed specifically for their needs

Pharmaceutical companies all over the world are choosing it for its unique, customised capabilities 

Microsoft Teams adoption to double within two years

Spiceworks study finds the Office 365 app is catching up with Skype for Business in popularity

New Microsoft tool allows commenting within live-streaming videos

CEOs can use Microsoft 365 to interact with employees in real time during live presentations

How to ensure a smooth transition to Microsoft Teams

In order to effectively make the transition from Skype for Business to Microsoft Teams, companies need to overcome a number of interoperability challenges. According to Anders Lokke, this is where Pexip can help

Pexip's Anders Lokke explains how businesses can make the transition from Skype for Business

Travel Counsellors selects GCI to implement Skype for Business

Solution will allow over 2,000 employees to efficiently collaborate 

How customers can benefit from a virtual contact centre

With help from GCI, Prospect Union has built a new virtual contact centre to help it more efficiently service over 140,000 members

Prospect Union has built a new virtual contact centre to help it service over 140,000 members 

Pexip’s Infinity Fusion software gets Microsoft seal of approval

Pexip’s software allows Skype for Business meetings and calls to be joined by non-Skype users

The benefits of unified communications in the cloud

Maintaining expensive hardware for IT and telecoms systems is just not necessary anymore. Jon Seddon from GCI says that enterprises are realising that the cloud opens up a whole host of new possibilities

Expensive hardware for IT and telecoms systems is no longer necessary, says Jon Seddon from GCI