Fubon Financial Holdings implements Microsoft 365 to digitise its operations

By Alice Chambers on 16 August 2022

Microsoft

Fubon Financial Holdings in Taiwan has partnered with Microsoft to digitise its operational assets, enhance security and improve employee productivity by implementing Microsoft 365. It is the first financial institution in Taiwan to officially use Microsoft 365.

The company will use Azure Active Directory in Microsoft 365, multi-factor authentication and new accounts, devices and applications so that employees can securely use Exchange services for email correspondence.

It will also use Microsoft Teams to communicate within its organisation and develop a hybrid office space. This will help Fubon to improve its team communication with co-editing and video meetings in Teams, and to run more educational training sessions across the country. The amount of administrative paper that was originally used for processing and approving documents will also be reduced, helping Fubon to achieve its goal of reducing photocopying paper by 20 per cent by 2025.

Fubon will use the cloud solution to ensure compliance with regulatory requirements set out by agencies such as the Financial Supervisory Commission.

“Finance is an industry born from trust and Microsoft has always been cautious, following domestic data protection laws and regulations, as well as fully assisting with Taiwan's financial industry to accelerate the pace of transformation under the guidance of authorities,” said Bian Zhixiang, general manager of Microsoft Taiwan. “As a cloud strategy partner of Fubon Financial Holdings, we not only use Microsoft's global technology and legal resources to complete third-party audits, but also complement our office automation transformation experience to help Fubon Financial Holdings Group successfully go to the cloud through four transformation strategies of cultivating customers, empowering employees, optimising operations and product transformation.

“With the imminent completion of the data centre area in Taiwan, Microsoft will drive green finance with a trusted cloud platform, creating endless possibilities for a sustainable financial future.”